Keon Tobin
Keon Tobin at BMW of Catonsville

Keon Tobin | Page 8

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

Contact Me
4.6
185 Reviews

Please stop in and get best service for your vehicle that I personally can offer.... Here at the BMW OF CATONSVILLE we aim to go above and beyond.... I Thank you and safe travels!

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Specialties & Trainings

GREAT CUSTOMER SERVICE

4.6

185 Reviews

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185 Reviews of Keon Tobin

February 26, 2021

Dealership Rating
Employee Rating

Keon always goes over and beyond.Customer waiting area Keon always goes over and beyond. Customer waiting area clean and spacious. Only wish you had a no talking in cell phone rule. Very annoying More

by Free2bme5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

BMW of Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2021

Dealership Rating
Employee Rating

BMW of Catonsville is a excellent place to buy your BMW.the service after the purchase is just as excellent you are handled as family. More

by Roundtwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

BMW of Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.

February 12, 2021

Dealership Rating
Employee Rating

Best service center I’ve never used, compared to its competitors. Everyone’s always friendly respectful, something that Audi Hunt Valley could learn. & definitely see Keon Tobin awesome guy 😁 More

by Cyco1978
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 15, 2021

BMW of Catonsville responded

Hello, thank you for your support! We're happy we could help.

January 31, 2021

Dealership Rating
Employee Rating

Very honest and transparent. Good customer Very honest and transparent. Good customer service! Kevin kept his word and responded timely and responsive. He made every effort to work positive More

by ELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Choi, Korey Mathews , Kevin Hemmis, Jerry Herbert, David Lee, Andrew in the Fiance Department

Feb 01, 2021

BMW of Catonsville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2021

Dealership Rating
Employee Rating

I highly recommend BMW of Catonsville for servicing any BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my serv More

by Lisa Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Panniell

Jan 27, 2021

BMW of Catonsville responded

Hi Lisa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2021

Dealership Rating
Employee Rating

The service received on January 21, 2021 was awesome! From the time the appointment was made to the end of service. The customer service representative Keon Tobin and the master service tech Fred were ex More

by ReeRee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Master service tech Fred

Jan 27, 2021

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We look forward to your next visit! Take care!

Jan 27, 2021

ReeRee responded

It was a pleasure visiting and having my car serviced there. All of the staff members were friendly and courteous.

January 19, 2021

Dealership Rating
Employee Rating

Great customer service the staff is very knowledgeable. I was in and out the service was fast. I live in Virginia I stop in on my way home from visiting family. More

by BeBeeBeautiful20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

BMW of Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2020

Dealership Rating
Employee Rating

I have know idea where to start, but Keon he goes above and beyond to help and make you’re satisfied. He will work with you until you’re done and satisfied. He always in contact with you regarding the serv More

by Pmnzavas128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2020

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2020

Dealership Rating
Employee Rating

Keion Tobin is the best service manager in the business. He goes well above and beyond what you could ever expect. Professional, Honest and just all around amazing. The service department is the best in th More

by DC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 13, 2020

BMW of Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2020

Dealership Rating
Employee Rating

Keon Tobin is a true professional customer service representative. He is very courteous and has excellent people skills. Keon always ensures customer complete satisfaction always More

by Alpha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

BMW of Catonsville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville.

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