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Kerry Monica, Jr.
Kerry Monica, Jr. at Lester Glenn Subaru

Kerry Monica, Jr. | Page 7

Service Director

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.7
226 Reviews
4.7

226 Reviews

Write a Review

226 Reviews of Kerry Monica, Jr.

August 01, 2024

Dealership Rating
Employee Rating

They always go above and beyond to meet expectations. Excellent, high quality service every time. More

by BPERCELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Palazzo, Patrick Piro , Keith Conroy

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Aug 01, 2024

Lester Glenn Subaru responded

Hi BPERCELLA, Thank you for the fantastic feedback! We’re delighted to hear that we consistently go above and beyond to meet your expectations and provide excellent, high-quality service! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

Dealership Rating
Employee Rating

They were very clear Curtis and I took care of everything I needed and and everything was fine More

by FRANKNDILULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Nicole Damiano, Ekaterina Espinosa, Bert Gomez, Eric Senatore , Keith Conroy, Lindsey Mulrain, Kathy Ottmer

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Aug 01, 2024

Lester Glenn Subaru responded

Hi FRANKNDILULLO, Thank you for your feedback! We’re glad to hear that Curtis took care of everything you needed and that everything went smoothly. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 23, 2024

Dealership Rating
Employee Rating

The service department was outstanding from top to bottom. Everyone starting with the Service Director Kerry Monica to the customer service team was extremely friendly and attentive. Kerry responded A More

by DM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Eric Senatore , Keith Conroy

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Aug 01, 2024

Lester Glenn Subaru responded

Hi DM0, Thank you for the outstanding review! We’re thrilled to hear that our Service Director Kerry, the customer service team, and everyone involved made your experience smooth and pleasant! We appreciate your recommendation and are delighted that our responsiveness and service exceeded your expectations! If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

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Employee Rating

All staff were attentive and knowledgeable and provided excellent customer service. All questions were readily answered in regard to my vehicle issue. More

by cynthia.mccourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa , Keith Conroy

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Aug 01, 2024

Lester Glenn Subaru responded

Hi cynthia.mccourt, Thank you for the great feedback! We’re pleased to hear that our team was attentive, knowledgeable, and provided excellent customer service! We’re glad all your questions about your vehicle issue were answered. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 13, 2024

Dealership Rating
Employee Rating

guaranteed the best service all around. everyone here is nice and easy to communicate with. More

by BPERCELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Conroy

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Aug 02, 2024

Lester Glenn Subaru responded

Hi BPERCELLA, Thank you for the great review! We’re glad to hear that you received the best service and found our team nice and easy to communicate with! If you need anything else or have more feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 08, 2024

Dealership Rating
Employee Rating

They went out of their way to help me and made sure that not only one tire was replaced, but both. and they did it with a smile. Kathy O is the Best More

by OHSPARKEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Eric Senatore , Kathy Ottmer

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Jul 31, 2024

Lester Glenn Subaru responded

Hey OHSPARKEY2, Thank you for the fantastic review! We’re thrilled to hear that our team, especially Kathy, went above and beyond to assist you with replacing both tires. It's great to know they did it with a smile! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 29, 2024

Dealership Rating
Employee Rating

Always professional, great mechanics, good service. Nice waiting area as well, comfortable. Overall good experience. More

by ARLENEBKRUPINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Lester Glenn Subaru responded

Hi ARLENEBKRUPINSKI, Thank you for the great review! We’re delighted to hear that you had a positive experience with our professional mechanics and enjoyed our comfortable waiting area! If you need anything else or have more questions, we’re here to help! Happy Driving, The Lester Glenn Subaru Team

June 16, 2024

Dealership Rating
Employee Rating

I have always had a good service. And now I bought a new car last week. I love it. More

by HARMONYLD16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Nicole Damiano, Eric Senatore , Mark B sales

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Jun 27, 2024

Lester Glenn Subaru responded

Hey Harmony, Thank you for your feedback! We're thrilled to hear that you've always had good service with us and that you recently bought a new car that you love. If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 14, 2024

Dealership Rating
Employee Rating

Thank you Kerry and Kathleen for all of your hard work to assist me with my automotive issues. More

by CMVARAMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ottmer

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Jun 27, 2024

Lester Glenn Subaru responded

Hey CMVaramo, Thank you for your feedback! We're glad to hear that Kerry and Kathleen worked hard to assist you with your automotive issues! If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 06, 2024

Dealership Rating
Employee Rating

Great customer service. They took a lot of time to listen to concerns I had with my new car and did a thorough check on it to make sure our concerns were addressed. More

by Koehler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa, Bert Gomez, Eric Senatore , Keith Conroy, Kathy Ottmer

Report | Print
Jun 06, 2024

Lester Glenn Subaru responded

Hi Koehler5, Thank you for sharing your experience! We're delighted you received great customer service and that our team took the time to listen to your concerns about your new car! Ensuring that your concerns are addressed and conducting a thorough check is essential to us, and we're glad we could meet your expectations. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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