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Kerry Monica, Jr.
Kerry Monica, Jr. at Lester Glenn Subaru

Kerry Monica, Jr. | Page 6

Service Director

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.8
220 Reviews
4.8

220 Reviews

Write a Review

220 Reviews of Kerry Monica, Jr.

August 06, 2024

Dealership Rating
Employee Rating

I always have a great experience even though I couldprobably pass less somewhere else bbut I will use Lester Glenn only. Thank you More

by CDVCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

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Aug 07, 2024

Lester Glenn Subaru responded

Hi CDVCAROL, We're thrilled to hear that you always have a great experience with us! We truly appreciate your loyalty and are glad you chose us for your car needs. If you ever need anything, we’re here for you! Happy Driving, The Lester Glenn Subaru Team

August 04, 2024

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Employee Rating

Lester Glenn never disappoints, so I am driving my 4th in a row. Everyone is very accommodating, friendly, and professional More

by JEFFB0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore , Kathy Ottmer

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Aug 05, 2024

Lester Glenn Subaru responded

Hi Jeff, We’re thrilled to hear that our team continues to meet your expectations! It’s great to know that our team’s accommodating, friendly, and professional service keeps you coming back. If you ever need anything else, just let us know. Happy Driving, The Lester Glenn Subaru Team

August 02, 2024

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Employee Rating

I am very satisfied with the results I get when I have my service done here. I feel confident that the work is done right. More

by vkerence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore , Kathy Ottmer

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Aug 02, 2024

Lester Glenn Subaru responded

Hey vkerence, Thank you for your great review! We're thrilled to hear that you’re very satisfied with the service you receive and that you feel confident in the quality of our work. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

August 01, 2024

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Employee Rating

Appreciated the courtesy car and Nicole keeping me informed on how things were proceeding with the service. More

by BHINOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

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Aug 01, 2024

Lester Glenn Subaru responded

Hi BHINOP, Thank you for your feedback! We’re glad to hear that you appreciated the courtesy car and that Nicole kept you informed throughout the service. If you need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

August 01, 2024

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Employee Rating

They always go above and beyond to meet expectations. Excellent, high quality service every time. More

by BPERCELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Palazzo, Patrick Piro, Keith Conroy

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Aug 01, 2024

Lester Glenn Subaru responded

Hi BPERCELLA, Thank you for the fantastic feedback! We’re delighted to hear that we consistently go above and beyond to meet your expectations and provide excellent, high-quality service! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

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Employee Rating

They were very clear Curtis and I took care of everything I needed and and everything was fine More

by FRANKNDILULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore , Lindsey Mulrain, Kathy Ottmer

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Aug 01, 2024

Lester Glenn Subaru responded

Hi FRANKNDILULLO, Thank you for your feedback! We’re glad to hear that Curtis took care of everything you needed and that everything went smoothly. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 23, 2024

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Employee Rating

The service department was outstanding from top to bottom. Everyone starting with the Service Director Kerry Monica to the customer service team was extremely friendly and attentive. Kerry responded A More

by DM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Keith Conroy, Eric Senatore

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Aug 01, 2024

Lester Glenn Subaru responded

Hi DM0, Thank you for the outstanding review! We’re thrilled to hear that our Service Director Kerry, the customer service team, and everyone involved made your experience smooth and pleasant! We appreciate your recommendation and are delighted that our responsiveness and service exceeded your expectations! If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

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Employee Rating

All staff were attentive and knowledgeable and provided excellent customer service. All questions were readily answered in regard to my vehicle issue. More

by cynthia.mccourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa, Keith Conroy

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Aug 01, 2024

Lester Glenn Subaru responded

Hi cynthia.mccourt, Thank you for the great feedback! We’re pleased to hear that our team was attentive, knowledgeable, and provided excellent customer service! We’re glad all your questions about your vehicle issue were answered. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 13, 2024

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Employee Rating

guaranteed the best service all around. everyone here is nice and easy to communicate with. More

by BPERCELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Conroy

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Aug 02, 2024

Lester Glenn Subaru responded

Hi BPERCELLA, Thank you for the great review! We’re glad to hear that you received the best service and found our team nice and easy to communicate with! If you need anything else or have more feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 08, 2024

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Employee Rating

They went out of their way to help me and made sure that not only one tire was replaced, but both. and they did it with a smile. Kathy O is the Best More

by OHSPARKEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Eric Senatore , Kathy Ottmer

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Jul 31, 2024

Lester Glenn Subaru responded

Hey OHSPARKEY2, Thank you for the fantastic review! We’re thrilled to hear that our team, especially Kathy, went above and beyond to assist you with replacing both tires. It's great to know they did it with a smile! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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