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Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell | Page 3

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
164 Reviews
4.7

164 Reviews

Write a Review

Dealership Experience

14 yrs, 7 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

English English

164 Reviews of Kevin Bicknell

October 05, 2025

Dealership Rating
Employee Rating

Facility is clean and organized with personnel who appear to be the same over years of visits More

by Bayard
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Oct 05, 2025

Klamath Falls Toyota responded

Thank you for your very kind review. Matt, Kevin, Albert, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 03, 2025

Dealership Rating
Employee Rating

Very fast service walked in and was out the door in a hour. Very clean and great people More

by laceyjmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Oct 03, 2025

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 01, 2025

Dealership Rating
Employee Rating

My oil changes are fast. The tech is thorough and explains everything that is pertinent for my cars More

by Lightbulb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Oct 02, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 30, 2025

Dealership Rating
Employee Rating

First time having service there, and it was a good experience. Clean facility and pleasant employees. Wish I could have this facility service my new Lexus without having to travel 150 miles. More

by banana1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 25, 2025

Dealership Rating
Employee Rating

Sales department was not that great. But the service is great. In and out with no problems. People are there to help you. I will be going back all the time. More

by TDCAVEMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Report | Print
Sep 25, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 25, 2025

Dealership Rating
Employee Rating

Had a few cars ahead of me but they still were able to take care of my oil change quickly. I arrived around 4 and left before 5. More

by Mariah Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 25, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 13, 2025

Dealership Rating
Employee Rating

Everyone was great we waited for my car and I love the welcome feeling when we are there More

by COUNTRYGOATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

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Sep 13, 2025

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 10, 2025

Dealership Rating
Employee Rating

For may first time at Klamath Falls Toyota they were very helpful and friendly yes More

by meetzukenpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 10, 2025

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 06, 2025

Dealership Rating
Employee Rating

Great service. We were traveling and didn't have much time to spare, thay got us in on the same day without an appointment and the service was great. Communication More

by Jack Daum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 06, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 01, 2025

Dealership Rating
Employee Rating

Friendly and fast service. Great work and will come back again. Waiting area very clean More

by MaryAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Report | Print
Sep 01, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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