Kevin Carrington | Page 6

Friendly and efficient employees. Excellent service department! Have been a Forts Toyota customer for many years! Excellent service department! Have been a Forts Toyota customer for many years! More

by mother1947 Verified Customer Verified Customer

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I have always had the very best service at Fort's Toyota. Their team is quite knowledgeable and customer oriented. Their team is quite knowledgeable and customer oriented. More

by lawrenceehenderson Verified Customer Verified Customer

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Friendly and very helpful. Answered my questions. Very courteous, professional, helpful and knowledgeable. Took his time to show us around. Answered my questions. Very courteous, professional, helpful and knowledgeable. Took his time to show us around. More

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Great service and friendly staff. I will always go there for all my Toyota needs.. I will always go there for all my Toyota needs.. More

by MSLEXISRAFF Verified Customer Verified Customer

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Fort’s Toyota is a great dealership and you’ll always be greeted with a smile. Employees are helpful, kind, and friendly. Kevin is always great to work with. greeted with a smile. Employees are helpful, kind, and friendly. Kevin is always great to work with. More

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Kevin was a great salesman. He answered all our questions timely and made sure we were comfortable with everything before finalizing our purchase. Same with Ray in finance. He He answered all our questions timely and made sure we were comfortable with everything before finalizing our purchase. Same with Ray in finance. He allowed us plenty of time to make our decision to purchase the vehicle and other options. Everyone else in the facility was very polite and helpful. The facility itself was very clean and looked well organized. More

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My new hybrid Rav4 is higher tech than I expected and all the features did not readily work with my new Samsung Galaxy smart phone. (Apparently Toyota's features sync better with I-Phones.) Accordingly, init the features did not readily work with my new Samsung Galaxy smart phone. (Apparently Toyota's features sync better with I-Phones.) Accordingly, initial setup took longer than anticipated; not all issues were resolved even after a second session. Kevin put in additional effort to research the problems. More

by kkgeter Verified Customer Verified Customer

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The staff was great! Very helpful and knowledgeable. I couldn't be happier with the car that I purchased. Highly recommend Fort's Toyota of Pekin. Very helpful and knowledgeable. I couldn't be happier with the car that I purchased. Highly recommend Fort's Toyota of Pekin. More

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I do not know Chris, so I can not rate him. Ray was great to work with and is very good at keeping things organized. One problem though, I was told both of the vehicles I was purchasing would Ray was great to work with and is very good at keeping things organized. One problem though, I was told both of the vehicles I was purchasing would have full tanks of gas when we picked them up. This was not the case. When we got them back to our facility, one had 40 miles till empty, and the other had 80 miles till empty. Your feedback in this matter would be helpful. Wayne Stogsdill EPIC Maintenance Director More

by WSTOGSDILL Verified Customer Verified Customer

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Fort's Toyota is a very good dealership. Large enough to attract the best staff and small enough to treat you like family. Chad Terlinde is great assistant service manager who takes auto ser Large enough to attract the best staff and small enough to treat you like family. Chad Terlinde is great assistant service manager who takes auto service seriously and personally. Their whole system works together from sales, finance, service and parts and are top notch. More

by lawrenceehenderson Verified Customer Verified Customer

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