Kevin Etters

Every person I have dealt with from finance, salesmen, check in for service, and mechanics, are professional, courteous, and helpful. I watched the check in for service personnel, Kevin and Ritchie walk n check in for service, and mechanics, are professional, courteous, and helpful. I watched the check in for service personnel, Kevin and Ritchie walk new customers around to show them the waiting room, explain the snack area, show them the restroom. Shottenkirk Honda in Cartersville is top notch. Our family has purchased 2 new and 2 used vehicles from them, and we highly recommend them to others. More

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The dealer was able to identify my problem within less then a half hour , and got me on my way with cosy to me. Kevin, the technician that assisted me explained everything to my satisfactions. then a half hour , and got me on my way with cosy to me. Kevin, the technician that assisted me explained everything to my satisfactions. More

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Ive been coming here for years & never had a problem with customer service or the service done to my car. Everyone is so nice. customer service or the service done to my car. Everyone is so nice. More

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I am very satisfied with the service l receive from Ginger in the service department Ginger in the service department More

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I love this place and specially Kevin who was taking care of the service. He explained very well about upcoming services and recent services. of the service. He explained very well about upcoming services and recent services. More

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The Service Is Good And I Would Refer Other People To Take Their HONDA There, Also Ginger Who Was The Service Representative Explain Everthing Concerning The Wrongs And The Rights When It Came To My 2019 Take Their HONDA There, Also Ginger Who Was The Service Representative Explain Everthing Concerning The Wrongs And The Rights When It Came To My 2019 HONDA ACCORD. More

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Shottenkirk once again proved their superiority as a dealership…once again confident in deciding to lease a 2025 HRV. My salesperson, Everette Hall, was exceptional as I looked at many cars & he answer dealership…once again confident in deciding to lease a 2025 HRV. My salesperson, Everette Hall, was exceptional as I looked at many cars & he answered many questions. He has continued to follow-up! Michael in Finance stayed very late to finish paperwork. So my 3rd time leasing from them proved to be “Business as Usual”—You are the BEST! More

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Great dealership and great fast service very accommodating and affordable. Will definitely be back next service accommodating and affordable. Will definitely be back next service More

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Great salesman he helped us find exactly what we wanted. Dealership was nice clean and convenient. Dealership was nice clean and convenient. More

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I was greeted immediately with a warm smile welcoming me to the Service Bay. Being of age I am not able to move that fast. Kevin Etters immediately realized it and held my door and very kindly asked if I to the Service Bay. Being of age I am not able to move that fast. Kevin Etters immediately realized it and held my door and very kindly asked if I needed any assistance , still with that warm smile. He followed in and got me checked in for my appointment very quickly, and helped me to understand some of the possible maintenance I may need on my Honda (Which I Love). I got a little confused about some of what he was explaining to me and he quickly rephrase his explanation to my slower mind. He walked me to the waiting area and offered me coffee, or something to drink which i thought was very kind. In a surprisingly quick turnaround my Honda was finished and instead of just calling me over the speaker he walked around and found where I was seated and told me he had me ready. He very clearly explained all the services that was performed and I appreciate that very much. Through no lack of efforts and time he spent with me I still managed to reverse some of the services and he quickly resolved my confusion and helped me realize that there are Professionals that still care about their clients no matter how much efforts it requires of therm. Kevin, and his fellow co-workers is the very reason I only do business with this Shop and Dealership. I have purchased over the last 50 years at least 20 to 25 new cars and trucks and I am now proud to say it was not until I purchased my Honda here before I found my home for my Friends, Family and mySelf... Thanks, Kevin Etters & Shottenkirk Honda of Cartersville, GA Steve More

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