Kevin Flanagan
Kevin Flanagan at Smythe Volvo
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Kevin Flanagan | Page 28

President

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
466 Reviews

I started here at Smythe Volvo at the age of 18 as a porter. Over the last 30 years I became an Apprentice Mechanic, Mechanic, Sales Consultant, Sales Manager, General Manager, Owner then President/CEO. My favorite aspect of working at Smythe Volvo is the interaction with our customers. It's a pleasure to get to know them personally and to see them happy with our level of service. My favorite Volvo model is the 1965 P1800. It's a sporty and extremely durable vehicle that signifies the heritage of Volvo. It's silhouette can be seen in the Smythe Volvo logo. Outside of work my complete focus is on my wonderful wife and six children.

5.0

466 Reviews

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466 Reviews of Kevin Flanagan

December 01, 2017

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Employee Rating

Top Notch Service Smythe Volvo consistently treats their customers with care and top notch, courteous service. Sales associates are great and know their stuff; service More

by sandyfaust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary

November 30, 2017

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Employee Rating

The best of Volvo Service at the right price. Bob spent a considerable amount of time with me to make sure that I was comfortable with the new technology. I greatly appreciated him taking the time More

by Wassonette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza , Ashley Butfiloski, PJ Lee

Nov 30, 2017

Smythe Volvo responded

We love Volvo's and want you to love yours - that's why is important that we spend time explaining all aspects of the sale and your Volvo's features to you. We would love you to stop back anytime for a refresher course! Thanks for the review - enjoy!

November 26, 2017

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excellent sales... excellent service... Bob Cerza (And PJ) did a great job in explaining my sales and lease options. Never any pressure. Bob actually leased me the car. Smythe sales and s More

by john from summit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza , PJ Lee, PJ Lee

Nov 26, 2017

Smythe Volvo responded

Our goal is to provide world class sales and service for our customers in the most professional and courteous manner possible - glad we have been able to achieve that. Thank you for you many years of business. Enjoy!

November 26, 2017

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An exceptional experience from start to finish I have never had a Volvo before, but I can say that I will likely never drive another brand--and that is in large part due to my experience at Smythe More

by emmakate1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza , Ashley Butfiloski, PJ Lee, Kevin (business manger)

Nov 27, 2017

Smythe Volvo responded

The guiding principles of our business are to take care of the people we work with and they in turn take care of our guests. Its simple but works very well because of its singular focus. Indeed your new XC60 is beautiful, technologically advance and the safest SUV you can buy. Thanks you for your business - enjoy!

November 22, 2017

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Now on our 4th car from Smythe Everyone at Smythe is so friendly and accommodating. They get to know you, and will work with their network to get you exactly the car you want. Low p More

by AdamLindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary , PJ Lee

Nov 22, 2017

Smythe Volvo responded

Thank you so much for these kind words. Indeed - we work hard to provide a delightful experience and are grateful for you noticing and letting people know. Happy Thanksgiving - Enjoy!

November 17, 2017

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Unexpectedly better than the best service ever. Long time patron of this dealership, my family had bought over 5 vehicles here. All serviced and maintained by the staff. My most recent purchase More

by OpposingCounsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan, Tina Dewald, Dina Thomson , Eric Kulawczyk, Michael Watson

Nov 18, 2017

Smythe Volvo responded

Customer service can't just be a slogan or by line. Sometimes it's the extra effort that shows true service. We will always try to be as fair as possible and never ignore the details that support customers. Thanks for your many years of business and for taking time to review us. We appreciate it.

November 13, 2017

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Great Experience at Smythe The team at Smythe is great. Helpful, friendly and knowledgeable. Location is convenient and modern. Will come back for service and for future new veh More

by SummitNJ0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza

November 10, 2017

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Top-notch customer service The team at Smythe went above and beyond to help us with a timely maintenance issue, ensuring that safety and family are more important than anything More

by volvo2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Nov 10, 2017

Smythe Volvo responded

Its easy to shine when everything is working the way it should - when things don't is the real test. That's where we try to go that extra mile to make sure you know we are here to help you regardless of what happens. Thanks for the compliment and for you business.

November 02, 2017

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Top Notch Sales My husband leased an XC70 and when the lease on my car was up, my father-in-law gifted us with one of his older cars for my husband to use as a statio More

by mcbodkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kulawczyk

Nov 03, 2017

Smythe Volvo responded

Easy and Seamless - that's the way it should be for anything you buy. We work hard at making it that way. Thanks for your kind words and taking the time to review us. Enjoy that beautiful Denim Blue XC90.

October 29, 2017

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Customer service Friendly, courteous, professional and personable. Aim to please. Took all the time needed to explain everything in detail thoughtout the whole process More

by Ingrid c.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson , Kevin (finance Guy)

Oct 30, 2017

Smythe Volvo responded

Treating people the way we want to be treated is goal - simple. So in sales and service and all aspects of our business we always aim to please. enjoy!

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