I started here at Smythe Volvo at the age of 18 as a porter. Over the last 30 years I became an Apprentice Mechanic, Mechanic, Sales Consultant, Sales Manager, General Manager, Owner then President/CEO. My favorite aspect of working at Smythe Volvo is the interaction with our customers. It's a pleasure to get to know them personally and to see them happy with our level of service. My favorite Volvo model is the 1965 P1800. It's a sporty and extremely durable vehicle that signifies the heritage of Volvo. It's silhouette can be seen in the Smythe Volvo logo. Outside of work my complete focus is on my wonderful wife and six children.
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Write a Review466 Reviews of Kevin Flanagan
December 01, 2017
Top Notch Service Smythe Volvo consistently treats their customers with care and top notch, courteous service. Sales associates are great and know their stuff; service Smythe Volvo consistently treats their customers with care and top notch, courteous service. Sales associates are great and know their stuff; service department prompt and pleasant. More
Other Employees Tagged: Paul Leary
November 30, 2017
The best of Volvo Service at the right price. Bob spent a considerable amount of time with me to make sure that I was comfortable with the new technology. I greatly appreciated him taking the time Bob spent a considerable amount of time with me to make sure that I was comfortable with the new technology. I greatly appreciated him taking the time to familiarize me with the new equipment. . More
Other Employees Tagged: Bob Cerza , Ashley Butfiloski, PJ Lee
November 26, 2017
excellent sales... excellent service... Bob Cerza (And PJ) did a great job in explaining my sales and lease options. Never any pressure. Bob actually leased me the car. Smythe sales and s Bob Cerza (And PJ) did a great job in explaining my sales and lease options. Never any pressure. Bob actually leased me the car. Smythe sales and service is the reason why both of our cars are Volvos for the past 11 years. Also a big thank you to the service department which is truly excellent. More
Other Employees Tagged: Bob Cerza , PJ Lee, PJ Lee
November 26, 2017
An exceptional experience from start to finish I have never had a Volvo before, but I can say that I will likely never drive another brand--and that is in large part due to my experience at Smythe I have never had a Volvo before, but I can say that I will likely never drive another brand--and that is in large part due to my experience at Smythe Volvo. I have worked with many different car dealers over the years, and I have never seen a team who cares more or has more of a GENUINE service mentality. Every person here seems to be dedicated to ensuring that you are cared for from the moment you walk in the doors until the moment you leave with a car--and frankly, even after you leave with your car. When they say call or stop in at any time if you need help, they mean it! They are extraordinarily professional, knowledgeable, friendly and passionate about the Volvo brand. They took so much time explaining every feature of the car I got and never seemed rushed at all. Their only concern is to ensure your comfort. There is a distinct culture at Smythe Volvo, and it is evident with every interaction. All of the people there are eager to help and seem to truly enjoy what they do. I can't say enough how this was so much better than any other car dealer experience I've ever had--even ones I thought were exceptional. This is a special place and I feel lucky not only to have a new Volvo XC60, but to have gotten this car from Smythe Volvo. I will be telling everyone I know who needs a car to go here! More
Other Employees Tagged: Bob Cerza , Ashley Butfiloski, PJ Lee, Kevin (business manger)
November 22, 2017
Now on our 4th car from Smythe Everyone at Smythe is so friendly and accommodating. They get to know you, and will work with their network to get you exactly the car you want. Low p Everyone at Smythe is so friendly and accommodating. They get to know you, and will work with their network to get you exactly the car you want. Low pressure, delightful buying experience. So good we keep going back! We love Volvos and we love Smythe. More
Other Employees Tagged: Paul Leary , PJ Lee
November 17, 2017
Unexpectedly better than the best service ever. Long time patron of this dealership, my family had bought over 5 vehicles here. All serviced and maintained by the staff. My most recent purchase Long time patron of this dealership, my family had bought over 5 vehicles here. All serviced and maintained by the staff. My most recent purchase came days after an accident involving one of the above mentioned vehicles. The transaction and negotiation was pleasant, the attention was very personal and I felt well taken care of. Then the car suffered a problem with the crank case ventilation and the breather box and while I had bought the car “as is” the team at Smythe (Tina, Mike, and Dina included) notified me that an otherwise 1500$ repair would be done for me gratis. This is a top tier service and products supplier of all things Volvo and I want those guys and everyone out there in Internet land to know that you can go other places, but you would be wasting your time. More
Other Employees Tagged: Sean Flanagan, Tina Dewald, Dina Thomson , Eric Kulawczyk, Michael Watson
November 13, 2017
Great Experience at Smythe The team at Smythe is great. Helpful, friendly and knowledgeable. Location is convenient and modern. Will come back for service and for future new veh The team at Smythe is great. Helpful, friendly and knowledgeable. Location is convenient and modern. Will come back for service and for future new vehicles More
Other Employees Tagged: Bob Cerza
November 10, 2017
Top-notch customer service The team at Smythe went above and beyond to help us with a timely maintenance issue, ensuring that safety and family are more important than anything The team at Smythe went above and beyond to help us with a timely maintenance issue, ensuring that safety and family are more important than anything else. Highly recommend this dealership and their 5-star team. More
Other Employees Tagged: Regina Krauza
November 02, 2017
Top Notch Sales My husband leased an XC70 and when the lease on my car was up, my father-in-law gifted us with one of his older cars for my husband to use as a statio My husband leased an XC70 and when the lease on my car was up, my father-in-law gifted us with one of his older cars for my husband to use as a station car. However, his XC70 still had a lot of time left on the lease but it was not a large enough car for me to handle the kids activities and carpools etc. Eric was amazing at helping us to get out of the XC70 lease and into a lease on a new XC90. The process was seamless and he even recommended the color, denim blue, which I have already gotten so many compliments on! And I am absolutely in LOVE with my XC90. I never knew an SUV could drive so beautifully and be so functional at the same time. And Eric made the entire process truly enjoyable! We will definitely be back! More
Other Employees Tagged: Eric Kulawczyk
October 29, 2017
Customer service Friendly, courteous, professional and personable. Aim to please. Took all the time needed to explain everything in detail thoughtout the whole process Friendly, courteous, professional and personable. Aim to please. Took all the time needed to explain everything in detail thoughtout the whole process from beginning to end. More
Other Employees Tagged: Kyle Jackson , Kevin (finance Guy)