Kevin Gribble | Page 103

Loren Henry, Kevin Gribble, and Jennifer Duran=Fantastic! Loren Henry was our first impression of Tucson Subaru. He was super friendly and welcoming. Kevin Gribble was our salesperson. He is friendly and i Loren Henry was our first impression of Tucson Subaru. He was super friendly and welcoming. Kevin Gribble was our salesperson. He is friendly and incredibly knowledgeable about any make and model of car you can think of. And he really knows his Subarus! Tucson Subaru was friendly, welcoming, and a dream to deal with. Jennifer Duran, our finance person was just as great. Wonderful experience with people who really know their stuff. More

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Easiest car buying experience ever! When I went to Tucson Subaru, I had a used crosstrek in mind, after a test drive, I decided it wasn't for me. Kevin understood my needs, wants, and bu When I went to Tucson Subaru, I had a used crosstrek in mind, after a test drive, I decided it wasn't for me. Kevin understood my needs, wants, and budget and had the perfect car ready minutes after getting back to the dealership. Louie helped my select the perfect warranty to protect my first brand new car and helped my get my payments exactly where I needed them to be. I was nervous, buying my first new car, but these guys were so helpful and so genuine, it was actually an enjoyable experience! I'd recommend them to anyone and everyone! More

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Great willingness to help. Steve Willis and Kevin Gribble went all out to make us want to buy a car from them. They worked hard to get us a deal that we could accept. Steve Willis and Kevin Gribble went all out to make us want to buy a car from them. They worked hard to get us a deal that we could accept. More

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Excellent service Bought my Outback in for the third service, on 26 Oct 17. Was met by a cheerful employee who directed me to the service rep named Chistopher Bowden. H Bought my Outback in for the third service, on 26 Oct 17. Was met by a cheerful employee who directed me to the service rep named Chistopher Bowden. He took down my info showed me the waiting area, when finished explained what had been done and what they would do on the next service time. Very pleasant and professional. All the employees I spoke to that day were great. My experience since coming here in Oct 2016, when I bought my first car has been outstanding. More

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Great Eperience My salesperson, Kevin, was terrific and Traci in finance made that part a breeze. Great overall experience. I would highly recommend Tucson Subaru to My salesperson, Kevin, was terrific and Traci in finance made that part a breeze. Great overall experience. I would highly recommend Tucson Subaru to anyone in the area or out of state like me More

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Purchased used Certified 2015 Subaru Outback premium Communication voice phone system seems to be an issue. Service phones are so busy it takes hours and/or days to get through. Voice messages left thr Communication voice phone system seems to be an issue. Service phones are so busy it takes hours and/or days to get through. Voice messages left through operator to internet sales mgr. were never received (3 calls).... More

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Easy, honest, didn't waste my time I went to the dealership and got a good price no need to haggle too much. Staff friendly and attentive. Responses to inquiries were prompt. Will buy t I went to the dealership and got a good price no need to haggle too much. Staff friendly and attentive. Responses to inquiries were prompt. Will buy there again. More

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My wife and I bought a new Subaru Outback today! I first contacted Tucson Subaru through the internet/text on a Sunday. Within minutes Kevin Gribble responded, and we held court for much of the day. I first contacted Tucson Subaru through the internet/text on a Sunday. Within minutes Kevin Gribble responded, and we held court for much of the day. Lots of questions answered to get the ball rolling. My neighbor highly recommends Gil Warren who met us the next morning at the dealership. We hunted colors, nailed one down, and began the process. Did a test drive, and had the normal Q&A. It seemed that Gill was a bit distracted or not fully engaged in our interaction. There were many interruptions, where he left the office. No big problem as we did not set up anything the day before and had allotted the time. This is not a process to rush through. I had emailed him early that AM that we would like to work with him. The Starlink system is not only complex, but the variations of options and cost is confusing. Gill seemed, by our observation to be a bit frustrated by our lack of tech savvy knowledge regarding this sophisticated aspect of the car. He showed us the video and that helped. He seemed a bit frustrated with my wife's questioning of this system, the packages, and costs, as well as a few other options. We don't buy cars every year, so we go into this with great deliberation. The normal back and forth ensued, and eventually we left happy with a new Outback. There was no pressure. There was some negotiation, that seemed to work favorably for us. Tracy Roberts knows her stuff. She deals with financing and the promotion of aftermarket products like extended warrantee, and extended service contracts. She does not get flustered, has a sense of humor, knows the content very well, so it is delivered with confidence but not with arrogance. She seemed to understand the overwhelming amount of content she delivered to us and was patient with our slow pace. More

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Very professional and efficient I enjoyed my experience very much at Tucson Subaru. Kevin and Louie were delightful to work with. It was refreshing to have a straight forward sales I enjoyed my experience very much at Tucson Subaru. Kevin and Louie were delightful to work with. It was refreshing to have a straight forward sales rep. More

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Great experience at Tucson Subaru Tucson Subaru was the best car buying experience that we have ever had. Starting with speaking with Kevin Gribble online, and then meeting him at the Tucson Subaru was the best car buying experience that we have ever had. Starting with speaking with Kevin Gribble online, and then meeting him at the dealership. He went out of his way to keep us informed about the arrival of a car that we were interested in, and setting up a time to meet and test drive a model. He worked with us to get the best deal on our trade-in and making the process run smoothly. We would also like to mention that Curt McHenry, Finance Manager, made the financing and final paperwork portion of things go very efficiently and as quickly as possible. More

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