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Kevin Harris
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Kevin Harris | Page 3
Customer Relation Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
170 Reviews
Dealership Experience
15 yrs, 2 mos
Industry Experience
20 yrs, 9 mos
Specialties & Trainings
Customer Relations Manager
170 Reviews
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170 Reviews of Kevin Harris
November 03, 2023
Me gusta que son amable y yo aveces no tengo cita y tratan de ayudarme tratan de ayudarme More
by alimuyz111a0341
Verified CustomerOther Employees Tagged: Mazen Abdeh, Kash Varzandeh
Helpful 
October 21, 2023
i bring mg car before 10am(appointment) and they said that it will be done around 3 pm for change oil and recall. so i wait/ around 2pm, i ask the guy how much time do i need to wait.. and when he check that it will be done around 3 pm for change oil and recall. so i wait/ around 2pm, i ask the guy how much time do i need to wait.. and when he check in his computer they are not doing anything yet and he told me that it will be done until closing.. so i decided to full out my car after oil change.. what i waste of time..for sure im not going back for service😩 More
by jonathan2221
October 19, 2023
My sales person Mazen Abdeh and finance person were good, although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday, although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday, moved it across the street Sunday, and to my daughters preschool Monday where it broke down apparently now from a bad battery. Even after buying the extended warranty and service both roadside assistance and service center wouldn't do anything to help. Saying the certified preowned car was over the milage the responded to or that it wasn't in the system. Was finally puti n touch with Kevin Harris by Mazen, who then just said there was nothing they could do to help because I bought the car on a weekend and it wouldn't be processed till end of day Monday at the earliest but if I got the car to tge dealership they would look at it. After 3hrs of going back and forth to all the people on the paperwork I just filled out Saturday and am paying for I called my insurance and they sent a tow truck for the car. More
by Wsteinriede
Other Employees Tagged: Mazen Abdeh
October 19, 2023
The sales manager Ray Sabor was great and provided a fast service. I was in and out within an hour or so. service. I was in and out within an hour or so. More
by Sergio Soriano
Other Employees Tagged: Mazen Abdeh , Ray Sabor
October 12, 2023
I am very disappointed with their lack of pride in keeping my vehicle in mint condition for my first warranty maintenance service. Even with my specific requests not to ding my vehicle, the vehicle wa keeping my vehicle in mint condition for my first warranty maintenance service. Even with my specific requests not to ding my vehicle, the vehicle was returned to me with multiple large stains and small tool-ding on side-front where the mechanic worked on. The service rep was apologetic and removed the stains (6"x12") but unable to remove the ding. I could have taken the dealership service center to small claim court but I decided Not worth my time and stress! For a brand new $68K vehicle with less than 4000 miles and specific requests to treat my vehicle with care, I received the "less than average care" and disrespects! Very disappointed! Norm Reeves Service Management and Owner could learn a good practice from Honda Dealership Service in Naples Florida! More
by HondaShopper
July 13, 2023
Norm Reeves Honda Superstore is fantastic. They are very helpful and take care of all my needs in a quick and professional manner. Thanks for all you do each and every visit. They are very helpful and take care of all my needs in a quick and professional manner. Thanks for all you do each and every visit. More
by lstacy
Other Employees Tagged: Ramin Rad
