Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 11

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.7
1,327 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

25 yrs, 4 mos

Industry Experience

34 yrs, 4 mos

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.7

1,327 Reviews

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1327 Reviews of Kevin Massey

September 19, 2024

Dealership Rating
Employee Rating

Having been dealing at Lokey for years, for both sales and service. Anthony Ward is my go to service advisor. Always greets me with a smile and my first name. He is a true asset to Lokey! You need to More

by REG737
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Chuck Schnitker , Jeff Pentney, Anthony Ward Service Department

September 18, 2024

Dealership Rating
Employee Rating

Chuck Schnitiker is the best service advisor we've ever had. He's fair and helpful. Doesn't force things that are unnecessary down your throat. Lokey has taken care of my whole families vehicles for the pa More

by rtgepd1Eddied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Schnitker

September 18, 2024

Dealership Rating
Employee Rating

Great customer lounge. Not sure if it is a problem with Nissan policy or Lokey Service does not listen to my concerns. More

by unk1dxs
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Albono

Sep 19, 2024

Lokey Nissan responded

Im sorry to hear about your issue. Please reach out if there is something we need to help resolve or clear up! -Christian West GSM.

September 17, 2024

Dealership Rating
Employee Rating

As always I enjoy Loyey Nissan when I go in for any service. I get good customer service. And I don't have to wait all day to be service. Their hospitality is outstanding. More

by brendaannjackson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Schnitker

September 17, 2024

Dealership Rating
Employee Rating

Great customer service! Always super nice and very accommodating. They also offer great amenities while waiting in the service department! More

by SAMANTHAJHARRIS629
Service Price Transparency
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Recommend Dealer
Yes

September 16, 2024

Dealership Rating
Employee Rating

I am always very satisfied with the high level of service provided at Lokey Nissan More

by bcristal
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Recommend Dealer
Yes

September 15, 2024

Dealership Rating
Employee Rating

Easy to schedule appointments and always on time with great communication throughout process. Nice customer waiting area also. More

by anwell3
Service Price Transparency
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Recommend Dealer
Yes

September 13, 2024

Dealership Rating
Employee Rating

Great staff, excellent work. I highly recommend Lokey to my friends and family for repair & purchase of a car. More

by DEBOWENS
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Recommend Dealer
Yes

September 12, 2024

Dealership Rating
Employee Rating

I did not purchase my Nissan at Lokey but have been servicing my vehicle there. After repeat problems with work I pay for actually being performed, I will be using a different Nissan dealership. I can More

by JEFFLP
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: John Albono

Sep 19, 2024

Lokey Nissan responded

I am sorry about your experience in service. We need to resolve the issue with your vehicle until complete! Please reach out. -Christian West GSM.

September 05, 2024

Dealership Rating
Employee Rating

Clean, responsive, helpful, good waiting area. Easy access to the maintenance area. Service rep extremely knowledgeable More

by TDCSTEVE
Service Price Transparency
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Recommend Dealer
Yes
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