Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 16

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.6
1,320 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

24 yrs, 10 mos

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.6

1,320 Reviews

Write a Review

1320 Reviews of Kevin Massey

November 25, 2023

Dealership Rating
Employee Rating

Muy buena atención hay para desayunar tomar café agua sodas Baños limpios y bastantes asientos More

by GUSTAVOG_49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 25, 2023

Dealership Rating
Employee Rating

Good and fast service. Thank you Lokey Nissan and see you guys in next time. More

by Jan Kowalczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Lokey Nissan responded

We really appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 19, 2023

Dealership Rating
Employee Rating

It was a very good experience. They ordered the part I needed. Fan clutch coupler was defective on my 2023 armada. They did it while I waited. Since I was not from clearwater. I w More

by josedanisevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 13, 2023

Dealership Rating
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Very courteous and professional. Would recommend both sales and the service to my closest friends. More

by hollandjhs
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 15, 2023

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 09, 2023

Dealership Rating
Employee Rating

Every time I brought my car for service I got very impressed by the service provided by Lokey Nissan. The team members are very professional. More

by nadybz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono , Lee costume service.

Nov 11, 2023

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 09, 2023

Dealership Rating
Employee Rating

Excellent service in ALL respects from the service desk to the time I left the dealership in my car. More

by cbtoth67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas

Nov 11, 2023

Lokey Nissan responded

We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 08, 2023

Dealership Rating
Employee Rating

Oil filter was not tightened and oil was leaking all over the engine. Had to be towed to Subaru dealership. Tire rim scraped up as well as missing 2 Subaru tire things since tires were rotated at dealership More

by kimberly.gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2023

Lokey Nissan responded

Kimberly, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 05, 2023

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Employee Rating

very nice place, very good service, I like everything, recommend to my friends, very nice More

by bachi1705
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 07, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 01, 2023

Dealership Rating
Employee Rating

I scheduled my car for an oil change and tire rotation. They took me right in when I arrived and did the work scheduled plus an all point inspection More

by Sandy54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TONY AVERSA, Frankie

Nov 04, 2023

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 01, 2023

Dealership Rating
Employee Rating

Dod not have filter at oil change time , never called back to resch either. Promised they would monday More

by Omontero1777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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