Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 17

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.6
1,320 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

24 yrs, 10 mos

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.6

1,320 Reviews

Write a Review

1320 Reviews of Kevin Massey

October 25, 2023

Dealership Rating
Employee Rating

The team was very helpful and courteous while I was there waiting for my service. More

by jeffr521
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Recommend Dealer
Yes
Oct 28, 2023

Lokey Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 21, 2023

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The process for our annual check up was very easy. From the initial entry to a bonus car wash was effortless. The staff were friendly, efficient and courteous it’s our second Nissan purchase and I’m More

by rkunkis
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Recommend Dealer
Yes
Oct 23, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 16, 2023

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Very friendly and great customer service. The service was pretty quick because I had an appointment. More

by monica2787
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Recommend Dealer
Yes
Oct 18, 2023

Lokey Nissan responded

We appreciate you taking the time to leave us this feedback. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 15, 2023

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The Lokey Nissan team has assisted me with post accident car repairs on a couple of occasions and have always displayed the highest level of professionalism. From the front desk coordinator to the claim man More

by Otilia Canțer
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Recommend Dealer
Yes
Oct 15, 2023

Otilia Canțer responded

Yes

October 14, 2023

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They were very nice and took care of me and the the needs of my car More

by sandylebron6
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Recommend Dealer
Yes
Oct 17, 2023

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 12, 2023

Dealership Rating
Employee Rating

When you make an appt for an oil change I can see waiting maybe an hour, but not 3 1/2 hours! Then on top of it you don’t get the car wash and vacuum that you requested. One of the main reasons for my purcha More

by Dede
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Recommend Dealer
No
Oct 15, 2023

Lokey Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Lokey Nissan. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 10, 2023

Dealership Rating

It was clean that people were friendly and they try to get you out fast as possible More

by John white
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Recommend Dealer
Yes

Other Employees Tagged: I don't remember who helped me

Oct 15, 2023

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 03, 2023

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Employee Rating

Clean efficient service. Friendly staff. Great snacks and great coffee. Do a great job getting warranty work approved! More

by wvheartdoc11
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Recommend Dealer
Yes
Oct 07, 2023

Lokey Nissan responded

Your wonderful feedback and rating mean a lot to us. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 02, 2023

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I am always pleased to get my car serviced by Nissan. You are dependsble and reliable always. You take time to explain what has been done as well what is needed in the future More

by lucile.morrissey
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Recommend Dealer
Yes
Oct 03, 2023

Lokey Nissan responded

Lucile, we are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 01, 2023

Dealership Rating
Employee Rating

Great customer service and customer focus friendly. The wait time during service is reasonable. The waiting round is customer friendly. More

by ohyeahsuperfly
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Recommend Dealer
Yes
Oct 03, 2023

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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