Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 17

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.7
1,323 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

25 yrs

Industry Experience

34 yrs

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.7

1,323 Reviews

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1323 Reviews of Kevin Massey

November 05, 2023

Dealership Rating
Employee Rating

very nice place, very good service, I like everything, recommend to my friends, very nice More

by bachi1705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 01, 2023

Dealership Rating
Employee Rating

I scheduled my car for an oil change and tire rotation. They took me right in when I arrived and did the work scheduled plus an all point inspection More

by Sandy54
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TONY AVERSA, Frankie

Nov 04, 2023

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 01, 2023

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Employee Rating

Dod not have filter at oil change time , never called back to resch either. Promised they would monday More

by Omontero1777
Service Price Transparency
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Service Communication
Recommend Dealer
No
Nov 04, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 25, 2023

Dealership Rating
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The team was very helpful and courteous while I was there waiting for my service. More

by jeffr521
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Recommend Dealer
Yes
Oct 28, 2023

Lokey Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 21, 2023

Dealership Rating
Employee Rating

The process for our annual check up was very easy. From the initial entry to a bonus car wash was effortless. The staff were friendly, efficient and courteous it’s our second Nissan purchase and I’m More

by rkunkis
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 16, 2023

Dealership Rating
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Very friendly and great customer service. The service was pretty quick because I had an appointment. More

by monica2787
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2023

Lokey Nissan responded

We appreciate you taking the time to leave us this feedback. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 15, 2023

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Employee Rating

The Lokey Nissan team has assisted me with post accident car repairs on a couple of occasions and have always displayed the highest level of professionalism. From the front desk coordinator to the claim man More

by Otilia Canțer
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Recommend Dealer
Yes
Oct 15, 2023

Otilia Canțer responded

Yes

October 14, 2023

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Employee Rating

They were very nice and took care of me and the the needs of my car More

by sandylebron6
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Recommend Dealer
Yes
Oct 17, 2023

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 12, 2023

Dealership Rating
Employee Rating

When you make an appt for an oil change I can see waiting maybe an hour, but not 3 1/2 hours! Then on top of it you don’t get the car wash and vacuum that you requested. One of the main reasons for my purcha More

by Dede
Service Price Transparency
Workmanship
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Recommend Dealer
No
Oct 15, 2023

Lokey Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Lokey Nissan. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 10, 2023

Dealership Rating

It was clean that people were friendly and they try to get you out fast as possible More

by John white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don't remember who helped me

Oct 15, 2023

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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