Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 18

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.6
1,320 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

24 yrs, 10 mos

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.6

1,320 Reviews

Write a Review

1320 Reviews of Kevin Massey

September 30, 2023

Dealership Rating
Employee Rating

Always efficient friendly and courteous. Easy to make appointments and are timely. Never pushy either More

by Vharris7261
Service Price Transparency
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Recommend Dealer
Yes
Oct 03, 2023

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 30, 2023

Dealership Rating
Employee Rating

We have spent over $10. 6k on my Nissan Sentra fixing it. It is a 2019 not an old car at all. We took it to the Nissan dealer off of US Hwy 19, it was there for a few days an More

by Camleigh1213
Service Price Transparency
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Recommend Dealer
No
Oct 03, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 24, 2023

Dealership Rating
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Great place to go for Repair. Chuck is my favorite person to deal. Even when he's not there the worker go above and beyond to help me. More

by lashingt7
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Recommend Dealer
Yes
Sep 26, 2023

Lokey Nissan responded

Your wonderful feedback and rating mean a lot to us. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 23, 2023

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I always get great service so for years I have brought all of my cars here for service and even tires. More

by JUDERYAN2
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Recommend Dealer
Yes
Sep 25, 2023

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Sep 25, 2023

JUDERYAN2 responded

I only wish my dealings with your sales department were as gratifying as with your service department. I would be happy to buy all of my cars at Lokey, but to be straight with you in this private message, buying there is excruciatingly difficult. I either end up shopping at other dealers or, as in my most recent foray, not buying at all.

September 22, 2023

Dealership Rating
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They fixed my tint in a timely manner they were very helpful and professional team More

by denise.arnoldy
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Recommend Dealer
Yes
Sep 25, 2023

Lokey Nissan responded

Hi Denise, thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 21, 2023

Dealership Rating
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On time and fantastic service. Friendly and knowledgeable employees. Always a enjoyable experience with a fully stocked waiting area More

by delp.daryl
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Recommend Dealer
Yes
Sep 24, 2023

Lokey Nissan responded

We're happy you found our staff to be so supportive during your experience here at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 20, 2023

Dealership Rating
Employee Rating

I always get my oil change at Lokey Nissan and the service department is always great More

by juliequezada
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas, John Albono

Sep 24, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 17, 2023

Dealership Rating
Employee Rating

Dealership is very organized and friendly. They keep you informed about your vehicle and waiting area is customer friendly. Been going there for years More

by NURSE0657
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Recommend Dealer
Yes
Sep 19, 2023

Lokey Nissan responded

We're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 15, 2023

Dealership Rating
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Everything went well. No complaints as always, my vehicle was taken care of. Thank you More

by Tamiyanna
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Recommend Dealer
Yes
Sep 19, 2023

Lokey Nissan responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 14, 2023

Dealership Rating
Employee Rating

Very nice polite and professional service advisor. Gave a complete overview and advise from start to finish. Thanks More

by aali15
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2023

Lokey Nissan responded

We appreciate you taking the time to leave us this feedback. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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