Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 18

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.7
1,323 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

25 yrs

Industry Experience

34 yrs

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.7

1,323 Reviews

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1323 Reviews of Kevin Massey

October 03, 2023

Dealership Rating
Employee Rating

Clean efficient service. Friendly staff. Great snacks and great coffee. Do a great job getting warranty work approved! More

by wvheartdoc11
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2023

Lokey Nissan responded

Your wonderful feedback and rating mean a lot to us. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 02, 2023

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I am always pleased to get my car serviced by Nissan. You are dependsble and reliable always. You take time to explain what has been done as well what is needed in the future More

by lucile.morrissey
Service Price Transparency
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Recommend Dealer
Yes
Oct 03, 2023

Lokey Nissan responded

Lucile, we are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 01, 2023

Dealership Rating
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Great customer service and customer focus friendly. The wait time during service is reasonable. The waiting round is customer friendly. More

by ohyeahsuperfly
Service Price Transparency
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Recommend Dealer
Yes
Oct 03, 2023

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 30, 2023

Dealership Rating
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Always efficient friendly and courteous. Easy to make appointments and are timely. Never pushy either More

by Vharris7261
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Recommend Dealer
Yes
Oct 03, 2023

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 30, 2023

Dealership Rating
Employee Rating

We have spent over $10. 6k on my Nissan Sentra fixing it. It is a 2019 not an old car at all. We took it to the Nissan dealer off of US Hwy 19, it was there for a few days an More

by Camleigh1213
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Recommend Dealer
No
Oct 03, 2023

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 24, 2023

Dealership Rating
Employee Rating

Great place to go for Repair. Chuck is my favorite person to deal. Even when he's not there the worker go above and beyond to help me. More

by lashingt7
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Recommend Dealer
Yes
Sep 26, 2023

Lokey Nissan responded

Your wonderful feedback and rating mean a lot to us. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 23, 2023

Dealership Rating
Employee Rating

I always get great service so for years I have brought all of my cars here for service and even tires. More

by JUDERYAN2
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Recommend Dealer
Yes
Sep 25, 2023

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 22, 2023

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They fixed my tint in a timely manner they were very helpful and professional team More

by denise.arnoldy
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Recommend Dealer
Yes
Sep 25, 2023

Lokey Nissan responded

Hi Denise, thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 21, 2023

Dealership Rating
Employee Rating

On time and fantastic service. Friendly and knowledgeable employees. Always a enjoyable experience with a fully stocked waiting area More

by delp.daryl
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Recommend Dealer
Yes
Sep 24, 2023

Lokey Nissan responded

We're happy you found our staff to be so supportive during your experience here at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 20, 2023

Dealership Rating
Employee Rating

I always get my oil change at Lokey Nissan and the service department is always great More

by juliequezada
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Nicholas, John Albono

Sep 24, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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