Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
24 yrs, 10 mos
Industry Experience
33 yrs, 10 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,320 Reviews
Write a Review1320 Reviews of Kevin Massey
August 24, 2023
All employee in service department are very attentive to the customers and the place is beautiful and love the drinks and snacks while waiting. Thank you all the customers and the place is beautiful and love the drinks and snacks while waiting. Thank you all More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
August 24, 2023
Siempre he llevado mi camioneta hacer servicio y desde el primer servicio la camioneta tenía un ruido y nunca me prestaron la atención con este problema eso me da a pensar que nunca revisan cómo deberían hac primer servicio la camioneta tenía un ruido y nunca me prestaron la atención con este problema eso me da a pensar que nunca revisan cómo deberían hacerlo y eso ya pasó la garantía y también reclame del tapa sol que se estaba bajando y tampoco lo cambiaron sólo están es pendiente de quitarle dinero dejan pasar el tiempo para que venza la garantía y así sólo beneficiarse ustedes como compañía More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
August 24, 2023
This is the number 1 dealership in the world. The customer service is world class. It is always a pleasure to bring the car in because I know I will get good and honest service. The customer service is world class. It is always a pleasure to bring the car in because I know I will get good and honest service. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
August 19, 2023
Love coming here for my oil change. They have plenty of chairs, clean bathrooms and plenty of snacks while you wait. They have plenty of chairs, clean bathrooms and plenty of snacks while you wait. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
August 18, 2023
Everyone is excellent attitude professional and understandable and helpful with all services I’ve used with Lokey Nissan. understandable and helpful with all services I’ve used with Lokey Nissan. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
August 15, 2023
Outstanding customer service! They treat every customer individually, with patience and respect. I would not take my nissan anywhere else for service They treat every customer individually, with patience and respect. I would not take my nissan anywhere else for service More
Other Employees Tagged: Chuck Schnitker , Lee
August 13, 2023
Service area is so easy to pull into, then the adjoining customer service counter is super long and there is always at least four people to help, I have never seen a line that you have to wait in, and the l customer service counter is super long and there is always at least four people to help, I have never seen a line that you have to wait in, and the long counter means that there’s plenty of elbow room/privacy to discuss your options and pricing. What I was really surprised about was how great the pricing is. I went to three other garages and got much higher quotes for tires and general servicing. I have a 2003 Nissan truck, so I was avoiding the dealership because I was afraid they were going to try to upsell me to a new vehicle. Instead they made me feel proud of how well my truck has held up as a testament to the Nissan brand. Don’t be afraid, just go there, you will not be disappointed. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
August 11, 2023
Your mechanic lied to me about what was going on with my car , I got a second opinion from another dealership and they resolved the problem . Was very hurt and disappointed with the service car , I got a second opinion from another dealership and they resolved the problem . Was very hurt and disappointed with the service More
Other Employees Tagged: Tim McCoy, Chuck Schnitker
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