Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 21

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.7
1,323 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

25 yrs

Industry Experience

34 yrs

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.7

1,323 Reviews

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1323 Reviews of Kevin Massey

August 14, 2023

Dealership Rating
Employee Rating

Good service and staff keeps you informed and they take care of everything for you More

by mmontero0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy

Aug 17, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 13, 2023

Dealership Rating
Employee Rating

Service area is so easy to pull into, then the adjoining customer service counter is super long and there is always at least four people to help, I have never seen a line that you have to wait in, and the l More

by Margaret.PH
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2023

Lokey Nissan responded

Hi Margaret, we are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 11, 2023

Dealership Rating
Employee Rating

Your mechanic lied to me about what was going on with my car , I got a second opinion from another dealership and they resolved the problem . Was very hurt and disappointed with the service More

by ALICE_LUMPKIN
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tim McCoy, Chuck Schnitker

Aug 15, 2023

Lokey Nissan responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 09, 2023

Dealership Rating
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Professional, clean, quick. We are so thankful for Lokey Nissan and all that they do! More

by STEPHANIENUCKOLLS
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2023

Lokey Nissan responded

We're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 07, 2023

Dealership Rating
Employee Rating

I have always been treated very well The lounge is always comfortable and service was prompt More

by DIANE.KIRSCHNER
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2023

Lokey Nissan responded

Diane, we are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

August 02, 2023

Dealership Rating
Employee Rating

Quick and efficient service on vehicle. Greeting the customers would be helpful. Snacks are awesome! More

by gidron1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 30, 2023

Dealership Rating
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The people are great I love local Nissan because they took good care of me while I was there and I got a very nice car and affordable payments and they just always nice I've only had one bad experience t More

by Yvonne38440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono , TONY AVERSA, ROBERT COLEMAN

Aug 02, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 29, 2023

Dealership Rating
Employee Rating

Fast curious clean on time nice good customer service kind employee low price and great deals More

by Jolanda_Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Lokey Nissan responded

We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 22, 2023

Dealership Rating
Employee Rating

Always excellent service, even without an appointment. Wouldn’t trust my car anywhere else. Comfortable lobby with snacks and drinks and I can trust their technicians. More

by PHYLLISFRIEDRICH
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2023

Lokey Nissan responded

Thank you for your kind words and this wonderful review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 22, 2023

Dealership Rating
Employee Rating

I have always had the best service at this dealership hence bought 3 cars from them and recommended others. More

by BETRYBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sherwood, Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono , TONY AVERSA, BILL CAREY, ROBERT COLEMAN, David Fitzwater

Jul 27, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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