Kevin Massey | Page 7

Lokey is my favorite dealership of all times. They are honest, courteous and professional. The service advisors are the best ! They are honest, courteous and professional. The service advisors are the best ! More

by KIMKARMA6 Verified Customer Verified Customer

Print

Entire customer service team is always very polite, professional and friendly. I find the customer service waiting area extremely nice. professional and friendly. I find the customer service waiting area extremely nice. More

by TABBOTTFSU Verified Customer Verified Customer

Print

unable to diagmostic the issue with my Nissan quest . did not take the time for a proper diagnostic did not take the time for a proper diagnostic More

by fation Verified Customer Verified Customer

Print

The service at Lokey Nissan is always professional and exceptional..they are friendly and get the job done exceptional..they are friendly and get the job done More

by CRISTINADANEllo Verified Customer Verified Customer

Print

On December 18,2024 my car was dead. AAA gave me a boost and recommended I go directly to a Nissan dealership. I went, sat for about an hour than was advised the battery was fine, yet if AAA gave me a boost and recommended I go directly to a Nissan dealership. I went, sat for about an hour than was advised the battery was fine, yet if I left it overnight they would recheck it in the morning. I called around 11AM, was told the service advisor wasn’t answering her call, they would email her. 2 calls later last one about 3:45pm the same. I asked to speak with a manager, found service advisor.was off for the day, my car was fine. 2 weeks later the same thing happened. This time I didn’t go to the dealership, as I lost faith. Problem diagnosed as a loose terminal as lots of corrosion on the other. Cleaned and tightened battery jumped. So did Lokey really do more than point a probe and nothing more on 12/18/24. I feel that mechanic knowing they weren’t going to $$$ blew it off and did nothing. After telling friends I found others had stories similar, and won’t use them unless like the battery under warranty as mine was. More

Print

Excellent , fast and efficient service agent. The mechanic was amazing as well. Thank you very much The mechanic was amazing as well. Thank you very much More

by Elaine Horne Verified Customer Verified Customer

Print

It was very friendly and they worked to find a solution to my problem. I would recommend lucky Nissan to anybody. to my problem. I would recommend lucky Nissan to anybody. More

by calhounmichael5211 Verified Customer Verified Customer

Print

Wonderful attention. Always attentive. Great service. A pleasure to take my car to Lokey Motors. Always attentive. Great service. A pleasure to take my car to Lokey Motors. More

by mlsibole Verified Customer Verified Customer

Print

The service reps are very professional and did a great job in keeping me informed, did a nice oil change recently. job in keeping me informed, did a nice oil change recently. More

by AFNOVAK Verified Customer Verified Customer

Print

Has to be the slowest service ever. Should not take 3 hours to get an oil change and the people who work there didn't give a xxxx. Not sure why the guy that came in at 1:00 to get an oi Should not take 3 hours to get an oil change and the people who work there didn't give a xxxx. Not sure why the guy that came in at 1:00 to get an oil change was out in an hour and I got there At 11:00 and waited 3 hours. That is not how I wanted to spend my day off. I actually hate coming there and would rather pay someone else to do it even though I could get a free oil change for free. More

by diane_olden Verified Customer Verified Customer

Print