Kevin McDougall | Page 43

Comfortable environment Dealerships makes me uneasy as I am a first time buyer and prone to nervousness. I felt pretty comfortable at Tucson Subaru. I did take a while to m Dealerships makes me uneasy as I am a first time buyer and prone to nervousness. I felt pretty comfortable at Tucson Subaru. I did take a while to make a car decision while also exploring my car options elsewhere but came back to Subaru. My sales associate kept in touch and updated me on the status of the car I was interested in but wasn't overbearing or pushy. I appreciate the space I was given. The actual car buying process was emotionally stressful for me but like I said, I'm prone to nervousness. The environment there was really calm and helped me while I was there. I remember feeling like I could back out at any moment and it would be ok, they were really patient with me. I am grateful to my associate and Tucson Subaru for making the experience positive since it was my first time buying and it was a really big decision! I'm really happy with my purchase. I think car buying is stressful no matter what but Tucson Subaru was a comfy place with a lot of nice people. More

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"SMOOTH" We had a great experience from the time we walked in to Tucson Subaru. We had another car brand in mind but with the "SMOOTH" delivery from Kevin McDo We had a great experience from the time we walked in to Tucson Subaru. We had another car brand in mind but with the "SMOOTH" delivery from Kevin McDougall he managed to sell us a vehicle that meets our safety and comfort requirements. We look forward to great service in the future. More

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Friendly and knowledgeable The car buying experience with Kevin at Subaru was entirely pleasant and straightforward. He’s so knowledgeable and helpful, friendly and easy to di The car buying experience with Kevin at Subaru was entirely pleasant and straightforward. He’s so knowledgeable and helpful, friendly and easy to discuss things with. I will recommend my friends to him. More

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Very good Keven McDougall was polite helpful and patient never agressive or pushy, he and jennifer Duran were a pleasure to work with and would gladly do busine Keven McDougall was polite helpful and patient never agressive or pushy, he and jennifer Duran were a pleasure to work with and would gladly do business with them again , More

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very good experience We went in cold after seeing the car on the website. Kevin was introduced to us , showed us the car and I decided that this was what I wanted. They w We went in cold after seeing the car on the website. Kevin was introduced to us , showed us the car and I decided that this was what I wanted. They went through the car fixing what needed to be fixed, it then went to detail . I picked the car up and I love it. The service from Kevin was great , he kept me informed , even came in on his day off to deliver the car. Service was great every thing is working and I love this car. I would recommend this dealership and Kevin to anyone looking to buy a car. More

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Great experience, stat to finish. Great website, easy to navigate, real people on the phones, no "press one for" nonsense, super polite and well informed sales staff and management, pa Great website, easy to navigate, real people on the phones, no "press one for" nonsense, super polite and well informed sales staff and management, paperwork was super quick, the car we bought was full of gas, detailed and washed, not a single negative comment about any aspect of our experience More

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professional Kevin and Jennifer were on point. No pressure.. no muss no fuss! Made us feel like it was more than just purchasing a vehicle. I have already boast Kevin and Jennifer were on point. No pressure.. no muss no fuss! Made us feel like it was more than just purchasing a vehicle. I have already boasted on how well I've been treated. I work at Loews resort and know many people. Thank you Kevin and Jennifer More

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No pressure purchase Based on my research, I knew I wanted a Subaru. The difficult part was deciding if it was to be an Outback or a Forester, and if it was to be new or a Based on my research, I knew I wanted a Subaru. The difficult part was deciding if it was to be an Outback or a Forester, and if it was to be new or a certified pre-owned. Kevin McDougall, from Tucson Subaru was there to help me focus on my needs for my future car. Naturally we drove different vehicles and the strong points of each were delineated. He pointed out the benefits of new vs pre-owned. He described the benefits of a special deal offered by Subaru for the purchase of a new Subaru. So, I selected a 2018 pre-owned Outback with 4000 miles on it! It was beautiful. I loved it. But when I returned with my husband the next day, the vehicle had been purchased that morning! Oh no. But clever MrDougall, arranged a very generous purchase price on a new Outback for almost the same price as the pre-owned one I had intended to purchase. Kevin directed the easy purchase process and explained how to operate a 2018 Outback to the prior owner of a 2005 Jeep. He has me enrolled in sessions to assist me with all the technology and updates available on my new car. Appointments were made for the first maintenance checks and presented me with a great car to take home that evening. But wait. Two days after my purchase, I needed assistance to change the time on the clock on dashboard. Darla was available and showed me how to accomplish this and I’m ready for our learning session upon my return from vacation. And, one more thing. The neighbors informed me that the emoji associated with my neighborhood is a Subaru! Can’t beat that. Thank you Kevin and Tucson Subaru. Debbie Swanson Tucson,Az More

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Fantastic Customer Service Kevin M. was amazing and super patient. He understood that we wanted to stay within our budget, and he did not pressure us to purchase at all which we Kevin M. was amazing and super patient. He understood that we wanted to stay within our budget, and he did not pressure us to purchase at all which we really appreciated. He was kind, informative and honest. We will recommend Tucson Subaru to all of our friends and family! Debra Knipe More

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Informative and trustworthy dealer Wasted no time getting the paperwork started and answered any questions I had. Gave an in-depth invoice about the price, quality, and safety. Wasted no time getting the paperwork started and answered any questions I had. Gave an in-depth invoice about the price, quality, and safety. I'm good with cars and know there quality by research and visually examining the accessories of the car. They are not here to rip you off. More

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