Kevin McDougall | Page 45

Proud new Outback owner I recently replaced my beloved 2001 Outback. Since this is the first car I have purchased in 17 years, I had a steep learning curve. Kevin was mos I recently replaced my beloved 2001 Outback. Since this is the first car I have purchased in 17 years, I had a steep learning curve. Kevin was most patient explaining all the safety features, new technology and available options. He gave me all the time I needed (it was months!) to decide what I would be happy with and what worked best for me. Thanks, Kevin! More

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Excellent car purchase experience! Kevin was so helpful and was not a high pressure sales person. Traci was also so helpful and personable. A great overall buying experience. Thanks! Kevin was so helpful and was not a high pressure sales person. Traci was also so helpful and personable. A great overall buying experience. Thanks! More

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Great customer relations An excellent buying experience from the moment I stepped on the lot and Kevin McDougall introduced himself. It was very relaxed and Kevin knows the ve An excellent buying experience from the moment I stepped on the lot and Kevin McDougall introduced himself. It was very relaxed and Kevin knows the vehicles will sell themselves, so he focused on helping me get familiar with the vehicle I had in mind. It was a very different experience compared to the other dealerships my wife and I visited. The test drives - both for me and later in the day my wife - were much longer as Kevin made it a point to introduce all the vehicle features to each of us while we were on the road. Sales reps at the other dealerships seemed to be mostly along for the ride during the comparatively cursory test drives. When we came back the following evening to pick up our vehicle, rather than disappearing and having us just sit around while paperwork was being completed, he took us out to the vehicle once again to continue familiarizing us with the vehicle features. He and Traci Roberts both put in long days to accommodate our availability but never made us feel the least bit rushed. This is exceptional service in my experience. Thanks too for the roses (see photo). Oh, and we love the car! More

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Great car buying experience Our salesman, Kevin Mcdougall was very knowledgeable, curious and not pushy. He answered all of our questions, accompanied us on several test drives Our salesman, Kevin Mcdougall was very knowledgeable, curious and not pushy. He answered all of our questions, accompanied us on several test drives and closed the deal on a timely manor. We met the Sales manager, Terry Iseminger who communicated with us within hours of our visit. We will be happy to recommend Tucson Subaru to our friends, More

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2018 Outback Wasn’t convinced on the need to upgrade. Kevin changed my mind! Smooth, quick transaction. A great experience. Kevin listened to my needs and made it Wasn’t convinced on the need to upgrade. Kevin changed my mind! Smooth, quick transaction. A great experience. Kevin listened to my needs and made it work. Very much appreciated that. More

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First Class Kevin and Louie were knowledgeable an did not attempt to oversell. The facility is spotless with something for everyone - including dogs! The car wa Kevin and Louie were knowledgeable an did not attempt to oversell. The facility is spotless with something for everyone - including dogs! The car was pristine. More

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Exceptional team work Tucson Subaru worked together seamlessly with their team. From the salesperson, Kevin, to the Sales office to the Finance office. Their focus was th Tucson Subaru worked together seamlessly with their team. From the salesperson, Kevin, to the Sales office to the Finance office. Their focus was the customer/customer satisfaction with patience, courteous behavior being their mantra. Positive selling points: 1) low pressure approach, 2) willingness to sell at a price agreeable to the customer, 3) Forester rated #1 compact SUV by Consumer Reports, 4) 98% of Subarus sold in last decade still on road, 5) Eyesight, Starlink, 6) throughly going over operation of car afterwards-10 out of 10!, 7) wash and fill up 👍, 8) finance docs appeared to be more streamed lined, 9) 0% financing absolutely a huge selling point compared to competition, 10) for my wife, the flowers were a gotcha😀 Negatives: 1) Yokohama tires (#9 in Consumer Reports) on the #1 rated compact SUV, 2) soft cost on doc prep a little high. OVERALL GREAT JOB-KEEP IT UP👏👌👍 More

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The Process Sales person, Kevin McDougall, was very knowledgeable and accommodating. He is an asset for Tucson Subaru. Jennifer Duran did her best to make the l Sales person, Kevin McDougall, was very knowledgeable and accommodating. He is an asset for Tucson Subaru. Jennifer Duran did her best to make the long and tedious paperwork process move along. More

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Thank you Tucson Subaru My experience at Tucson Subaru and especially Kevin McDougall . Was beyond exspectations. Kevin and the whole staff were professional and courteous th My experience at Tucson Subaru and especially Kevin McDougall . Was beyond exspectations. Kevin and the whole staff were professional and courteous throughout my purchase. And as I told Kevin “ I would rather go to the dentist “ Then buy a car. Thank you all very much. Thomas Faras More

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Very patient with this old tightwad. Thanks! Kevin was great. He was a great host and answered all of our questions. We loved exploring the car in the parking lot and testing the EyeSight syste Kevin was great. He was a great host and answered all of our questions. We loved exploring the car in the parking lot and testing the EyeSight system on the road. Nerve wracking for a second and then happy amazement when the car did exactly what it was supposed to do! I hadn't bought a new car in fourteen years, so it was a bit of a shock to see how much prices have gone up in that time. It makes perfect sense though when you think about it, inflation and all. Kevin made me feel comfortable about it and never pressured me. Thanks for your patience, Kevin! We were handed off to Traci for the financial paperwork. She was thorough, yet efficient, I could tell she's been doing this a while. She explained everything clearly and answered all of our questions. CJ had given me the initial quote from my Internet query, but he was busy with another customer when we got to the dealership. He took the time to greet us and then introduced us to Kevin. Later on, I had a short chat with CJ and he was very nice and took the time to answer all of my questions. We drove home in the car last night, and we're even happier with it today. Thanks to all of you! More

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