Kevin Rock
Kevin Rock at BMW of Palm Springs
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Kevin Rock | Page 2

Finance Director

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.6
86 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

27 yrs, 5 mos

Languages Spoken

English English

4.6

86 Reviews

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86 Reviews of Kevin Rock

October 29, 2023

Dealership Rating
Employee Rating

Sandy is a terrific service counselor. She is knowledgeable, communicative and caring. She is very responsive to all manner of communications. She provides updates as needed and insures More

by fred58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Williams, Sandra Monson

Dec 06, 2023

BMW of Palm Springs responded

Thank you for recognizing Sandy as a terrific service counselor. Her knowledge, communication skills, and caring approach make her an invaluable member of our team. We're glad to hear about the positive impact she has on your service experiences.

October 25, 2023

Dealership Rating
Employee Rating

clean, comfortable, and great to see the new models. Everyone there at the time was curtious and willing to help. More

by onesst2nv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

BMW of Palm Springs responded

Creating a clean, comfortable environment is important to us, and we're glad you found our dealership welcoming. Our team is always here to assist with courtesy and willingness. If there are any further details you'd like to share or if you have additional questions, please feel free to reach out. Your continued trust in BMW Palm Springs Service is greatly valued, and we look forward to serving you on your future visits.

October 14, 2023

Dealership Rating
Employee Rating

I have been driving a BMW for over 30 years. Most purchases were from BMW Palm Springs. Brad Williams is the BEST. More

by RITATHEREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Hapner, Doug Clark

October 06, 2023

Dealership Rating
Employee Rating

everyone is very helpful . .. lots of nice cars to look at. Sandy in service is always good. Bobby does a Great Job. I always enjoy myself when I am there!!! More

by RLVASSIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandra Monson, Nick Alexander

September 30, 2023

Dealership Rating
Employee Rating

Sandy is the pinnacle for service . She looks after every detail and is thorough. While it difficult dealing with repairs Sandy make the experience more comfortable. She cares about the More

by JAKEHALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandra Monson

March 15, 2023

Dealership Rating
Employee Rating

Ordering process easy. They kept me informed on progress l. Quick paperwork & delivery. Excellent explanation of features. Great service when I had a flat tire. Costs cover More

by tallgolferps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Pope, Sandra Monson

Apr 07, 2023

BMW of Palm Springs responded

Thank you for taking the time to review BMW of Palm Springs. We are delighted to hear your experience with us met and exceeded your expectations from ordering all the way through to delivery and even roadside services. The team works hard to ensure each and every BMW lover is provided with unparalleled customer service and we're humbled that you appreciate our hard work. We look forward to seeing you in the future!

July 10, 2022

Dealership Rating
Employee Rating

Friendly people. They delivered car to my house in San Diego. No hassles and kept me updated on delivery time. More

by LCB
Recommend Dealer
Yes

Other Employees Tagged: George Salinas

February 23, 2022

Dealership Rating
Employee Rating

Service staff is knowledgeable and prompt with responding to any questions about any service or warranty on vehicles More

by zulay419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Karen Gannon, Bryan Gacayan, Joe Lopez , David Ball, Raymond Gonzalez

Feb 23, 2022

zulay419 responded

Great service

February 02, 2022

Dealership Rating
Employee Rating

Always will be our dealership of choice Very Always will be our dealership of choice Very professional paying attention to detail And treating us as a friend and family Excellent team worki More

by Patcollin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Monson, Bob Hogan , David Ball, Karen gannon

December 14, 2021

Dealership Rating
Employee Rating

Ordered my 2022 750i from Brad Williams, who did an excellent job! He kept in touch with me during the build phase (nearly 4 months) & provided updates. All aspects of the purchase went perfectly & I More

by taylorkm4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Williams

Jan 26, 2022

BMW of Palm Springs responded

Thank you for your feedback, Taylor! We're glad to hear that Brad Williams was able to provide updates and keep in contact with you during the build phase. It sounds like we were able to meet all of your needs and expectations. If there is anything else we can do for you in the future, please let us know!

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