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Kevin Singh

Overview Reviews (282)

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Kevin Singh

Kevin Singh | Page 18

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.7

282 Reviews

Overview Reviews (282)

Dealership Experience

5 yrs, 4 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English

4.7

282 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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282 Reviews of Kevin Singh

September 24, 2024

Dealership Rating

Employee Rating

Great hospitality, great service caring, understandable, beautiful people in conversation. Explained detailed servicing arrangements, no hassle, car wash was awesome. beautiful people in conversation. Explained detailed servicing arrangements, no hassle, car wash was awesome. More

by manny.mateo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia

Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you had such a positive experience, from the detailed service explanations to the car wash. It's great to know you felt well cared for, and we look forward to assisting you again!

September 24, 2024

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Employee Rating

Waited over two hours for an oil change even though I had an appointment, wondering what is the purpose of the appointment? an appointment, wondering what is the purpose of the appointment? More

by cazephillips

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Sep 25, 2024 -

Honda of Valley Stream responded

We do apologize for the longer than expected wait time. We are always striving to improve on our timing without sacrificing the quality of the service provided. We look forward to the opportunity to work with you again. Take care!

September 21, 2024

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Employee Rating

Attentive - Informative - Clean - Free WiFi - Free Coffee/Tea - Everyone is polite! - Zero complaints at all! Coffee/Tea - Everyone is polite! - Zero complaints at all! More

by cjytwotwotwo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones, Mark Skawinski, Brandon Martinez

Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted that you enjoyed the attentive service, clean environment, and all the amenities we offer. It’s great to hear there were zero complaints, and we look forward to providing you with the same level of service next time!

September 21, 2024

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Employee Rating

Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And always gets it right the first time. More

by JOZONE113

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!

September 20, 2024

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Employee Rating

Excellent service. Kevin was so helpful, professional and an excellent customer care person. Perfection and saw that my inspection was to expire and did that too. This Kevin was so helpful, professional and an excellent customer care person. Perfection and saw that my inspection was to expire and did that too. This was so easy with no wait time at any point in the whole process. More

by jackirogoff

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin provided such exceptional service and made the process easy and efficient for you. We look forward to assisting you again in the future!

September 18, 2024

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Employee Rating

I gave him my number to call me when the car was ready. No call. I picked up the car and the tire pressure light was still on. I tried asking for a manager he never answered. I emailed him no response. Hor No call. I picked up the car and the tire pressure light was still on. I tried asking for a manager he never answered. I emailed him no response. Horrible service More

by CANDYPEGRAM

Verified Customer

Service Price Transparency

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Recommend Dealer

Sep 19, 2024 -

Honda of Valley Stream responded

We're sorry to hear about your disappointing experience and apologize for the lack of communication. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention Thank you for your feedback; it helps us improve.

September 17, 2024

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Excellent service experience. Work was done on time and within the estimated price. Thank you! Work was done on time and within the estimated price. Thank you! More

by CTHOMPSON36

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2024 -

Honda of Valley Stream responded

We're happy to hear that you had an excellent service experience! It's great to know the work was completed on time and within the estimated price. Thank you for your trust, and we look forward to assisting you again!

September 12, 2024

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Employee Rating

The only concern I have is they do not honor a car wash after service. When I came for my recall on seat belts they did give me a car wash. What happened? after service. When I came for my recall on seat belts they did give me a car wash. What happened? More

by terrypalladino

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for bringing this to our attention. We understand your concern about the inconsistency with the car wash service. We'll look into this to ensure a more consistent experience moving forward. We appreciate your feedback and your patience as we work to improve.

September 12, 2024

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I went to another Honda dealership last week (I've been going there for 5 years, issues). The rep was rude. They didn't run diagnostics despite car being dropped off at 9AM, said perhaps the next day or going there for 5 years, issues). The rep was rude. They didn't run diagnostics despite car being dropped off at 9AM, said perhaps the next day or couple of days before it even gets into the shop. So I picked up my car and scheduled an appointment with you. I was extremely happy with your personnel, service quality, and communication. More

by NT

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us. We're glad to hear that you were happy with the service, communication, and our team after switching to our dealership. We're committed to providing excellent service and appreciate your trust in us. We look forward to continuing to meet your expectations!

September 12, 2024

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Employee Rating

Needed front brakes, got front brakes. In and out in 2 hours. No sales pressure! In and out in 2 hours. No sales pressure! More

by CRISCLINTON

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your brake service was completed quickly and without any pressure. We appreciate your trust and look forward to serving you again in the future!