Kevin Singh | Page 22

Clara is WONDERFUL! ! Clara keeps me posted on the progress of my car. My car is having intermittent Apple CarPlay issues. The CarPlay works, I hit a bump and it goes o ! Clara keeps me posted on the progress of my car. My car is having intermittent Apple CarPlay issues. The CarPlay works, I hit a bump and it goes off. Somedays it doesn’t even connect. I have had the problem since the day I got the car. I should have brought it back the first week. My car was in last week the mechanic changed some part behind the dashboard and signed off that the Apple Carolay was working. When I picked up the car it was not working. Clara called me the next day to set up another appointment. Clara is always very pleasant and professional. As I said the problem is intermittent so it is hard to diagnose. Kevin Singh was at the dealership when I picked up my car last week at 5:35pm. Kevin was very nice and came out to see my car when the Apple play was not connecting. He took notes and said he would speak to Clara the next day. More

by alicelngbch Verified Customer Verified Customer

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I had so much bad experience. They lost my car’s bottom engine plate and nobody notified me about it. Now they are blaming us that I lost it. Now they don’t wanna fix it at all. I They lost my car’s bottom engine plate and nobody notified me about it. Now they are blaming us that I lost it. Now they don’t wanna fix it at all. I had 2 services done after that but nobody said anything about it. They should’ve said something if they are doing maintenance properly. They are not doing their job properly. So careless. More

by Sunyaranav Verified Customer Verified Customer

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The service center of Honda Valley Stream was good to address my problem People were helpful in the office. Workshop was. address my problem People were helpful in the office. Workshop was. More

by khadgarana Verified Customer Verified Customer

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I always get good service here not complaints. Thank you Honda workers for having good attitudes! Thank you Honda workers for having good attitudes! More

by emi.quintero88 Verified Customer Verified Customer

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Service was great as usual. No complaints. I scheduled online came in was seen upon arrival and they did there job. No complaints. I scheduled online came in was seen upon arrival and they did there job. More

by krysy718 Verified Customer Verified Customer

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Great service. Friendly staff all work done on time. Prices were good and competitive with other vendors Friendly staff all work done on time. Prices were good and competitive with other vendors More

by vogelsfour Verified Customer Verified Customer

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Overall very good, especially the mechanic Fix right the first time. Recommend this dealer in the future. the first time. Recommend this dealer in the future. More

by GERRYANDAGE Verified Customer Verified Customer

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Amazing customer service and super nice guy ! Best service department i have been in the whole nyc / long island area Best service department i have been in the whole nyc / long island area More

by kerolouszekry Verified Customer Verified Customer

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I came in to do an oil change and a tire rotation with speed balance. Waiting time was about 2hrs and change, on a Friday, but to be expected. Once the service was completed, I was handed the paper work a speed balance. Waiting time was about 2hrs and change, on a Friday, but to be expected. Once the service was completed, I was handed the paper work and directed to go online to pay for the service, upon looking over the paperwork, I’ve read the concerns regarding my aftermarket rims not having hub centric rings, I was not verbally told about this and if it’s an issue to take care of as soon as possible. I had to go to Google and do my research on this, so I’ve ordered the rings and will have that installed to my rims. It would’ve been nice if Honda could’ve inform me of options and also supplying me fitment dimension so I may get the correct sizes. I get that they’re aftermarket but from a professional standpoint, I’d want them to inform customers the little details. Now about the tire rotation. I am aware after a tire rotation, the driving feedback will feel a bit rough for the next 50ish miles. I am starting to feel a rough feel when I’m applying breaking pressure, is this due to the tires being swapped from the back to the front? It feels more like my break pads are grazing on the rotors, even without my foot on the gas or break. My rotors, pads and brake fluid was changed 3,000 miles before this service, with oem pads and rotors from Honda’s website. I will have my trusted mechanic to look into this and make sure, nothing was done wrong after getting serviced. Overall, This Honda service staff are friendly, and I understand after a long week, we all wish to have a easy day, but I’d like my concerns to be told before I am to pay for my services. No one can assume that we have expert knowledge of our cars parts. More

by J M. Verified Customer Verified Customer

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Best person he got me in an out in a timely fashion. Will recommend Alex again Will recommend Alex again More

by Sheena6592 Verified Customer Verified Customer

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