Kevin Singh | Page 6

I was fortunate enough to find a 2022 Honda CRV at Honda of Valley Stream, even during the short inventories caused in part by the chip deficits. Steve Calderone in Sales was gracious and patient, even as I of Valley Stream, even during the short inventories caused in part by the chip deficits. Steve Calderone in Sales was gracious and patient, even as I anxiously called him each week to find out the status of the vehicle that I had put the down payment on. Once the vehicle arrived (within the promised time frame) things moved quickly to delivery. I am very pleased with the sales department, especially give the difficult inventory conditions they were operating under. The car had a vibration and loud rattle at speed after I took delivery and I had to bring it back for service with only 700 miles on it. I ended up waiting 4-5 hours while they did their trouble shooting. It's very difficult to pinpoint the source of a vibration in any complex product, especially one with so many individual parts so I should not have been surprised that it took so long. Willie, the service manager, was clear and patient as he explained the steps they took to locate the issue. Once found, they effected the repair and road tested it in about 30 minutes. Kudos to Willie and Kevin for their outstanding customer service that day. Thanks - More

by JOSEPH.FARINACCIO Verified Customer Verified Customer

Helpful 0

Report | Print

The person that attended to my needs was thoughtful, and caring. He explained everything to me in a clear manner. Wait time was approximately 1 hour to service my car. Thanks so much for all that you do. Ho caring. He explained everything to me in a clear manner. Wait time was approximately 1 hour to service my car. Thanks so much for all that you do. Honda of Valley Stream More

by CAH.HINDS Verified Customer Verified Customer

Helpful 0

Report | Print

It was very fast and quick! Customer Service was amazing and had good feedback when i needed help and had good feedback when i needed help More

by robertsonbrito35 Verified Customer Verified Customer

Helpful 0

Report | Print

I was helped by at least 4-5 of Honda Valley Stream’s Staff but the one that stood out the most was the woman that helped me at the desk explaining what my Car Needs were who extended her gratitude by le Staff but the one that stood out the most was the woman that helped me at the desk explaining what my Car Needs were who extended her gratitude by letting me know in advance of my Car needs and scheduling what I needed. Clara Torres I believe the woman who explained to me about my Car Needs were. She was so supportive, so attentive, she never left me unsure for one second. Honda Valley Stream is the only Honda Service Center I’ve been going to since 2019 and it will always be my primary choice to go as far as a Honda Service Center. More

by desmondhinds94 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent working class employees, dutiful in all area of their assignments, helpful, reliable, honest and trustworthy, great job guys their assignments, helpful, reliable, honest and trustworthy, great job guys More

by Iline Blearie Verified Customer Verified Customer

Helpful 0

Report | Print

Good services prices should be a lil more negotiable.abcdefghijajwjw hanjajwja nana Jan kanaka banana negotiable.abcdefghijajwjw hanjajwja nana Jan kanaka banana More

by SHANAEKMITCHELL Verified Customer Verified Customer

Helpful 1

Report | Print

This was an easy, hassle free service experience. I spoke to someone (he approached me in line and asked me to come over, which was nice) and went over the recall on my car, and he told how long the repair w to someone (he approached me in line and asked me to come over, which was nice) and went over the recall on my car, and he told how long the repair would take. I waited there and it was almost exactly as long as they said to would take, to the minute. Everyone was pleasant and had a good attitude. More

by MSB12567 Verified Customer Verified Customer

Helpful 0

Report | Print

Team was extremely helpful, informative and the process was faster than I anticipated. Took my car less that an hour to be serviced was faster than I anticipated. Took my car less that an hour to be serviced More

by SAGEBWN1 Verified Customer Verified Customer

Helpful 0

Report | Print

The reservation process was very accommodating and The drop off process was easy and service very professionally done. drop off process was easy and service very professionally done. More

by judithham Verified Customer Verified Customer

Helpful 0

Report | Print

Get service amazing staff very clean a lot of space for you to wait over all amazing you to wait over all amazing More

by DIANAFEL Verified Customer Verified Customer

Helpful 0

Report | Print