Kevins Mercedes | Page 6

I have been bringing my Santa Fe Sport to Lithia Hyundai of Anchorage for as long as I have owned my car. The service has been of excellent quality and I won’t go anywhere else. of Anchorage for as long as I have owned my car. The service has been of excellent quality and I won’t go anywhere else. More

by MATTSIMS Verified Customer Verified Customer

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I like my dealer for the most part. I found the person that made my appointment a bit off putting. I walked in the service department to make that appointment. I wish I would have call I found the person that made my appointment a bit off putting. I walked in the service department to make that appointment. I wish I would have called. But the actual appointment was very good. More

by NONE3 Verified Customer Verified Customer

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I have only ever had great experience with Kevin. He used to help me at another place of work and was fantastic in customer service, friendly interactions and has continued to be a great face to see He used to help me at another place of work and was fantastic in customer service, friendly interactions and has continued to be a great face to see when I need to take my vehicle in for any services. More

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Recall work was completed while I waited with no problem in a timely fashion. Thanks in a timely fashion. Thanks More

by ths Verified Customer Verified Customer

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Great service and fast with the response of returning my call. Will be back to get more service done call. Will be back to get more service done More

by TRAVIS237030 Verified Customer Verified Customer

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Had an oil change, they were quick and efficient. The guys were very pleasant and helpful. The guys were very pleasant and helpful. More

by BARRIELYNN Verified Customer Verified Customer

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Unable to open my doors without paying 5000. 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Mana 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Manager. Not happy with Service center right now at all. But Kevin is always great and tries his best. The rest are in need of serious training. More

by McCray6 Verified Customer Verified Customer

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It’s so hard to set appointments by phone, nobody takes time to returns courtesy phone calls time to returns courtesy phone calls More

by NONE3 Verified Customer Verified Customer

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This visit was the third time to correct oil leak issues following an oil change last month. The repairs were done but have yet to hear back as to what Lithia intends to do to clean up the oil that continua following an oil change last month. The repairs were done but have yet to hear back as to what Lithia intends to do to clean up the oil that continually leaked on my driveway and garage floor. More

by Downhildon Verified Customer Verified Customer

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The service department was slow to complete the assessment of my vehicle and provided no help for the problem or another concern I brought up regarding the blue link issue. assessment of my vehicle and provided no help for the problem or another concern I brought up regarding the blue link issue. More

by Therealkd Verified Customer Verified Customer

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