Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos | Page 39

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.9
491 Reviews
4.9

491 Reviews

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491 Reviews of Kiara Santos

February 25, 2021

Dealership Rating
Employee Rating

The service department was sufficient and quick with my service. Very helpful and courteous. I will be going back to Toyota for my service rather then an outside mechanic. More

by ezapj76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 24, 2021

Dealership Rating
Employee Rating

I like the service . Thanks to Tom for always keep me updated whenever I emailed him about my periodic car service. I have a friend there his name is July More

by felicisimo sta ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco , Tom Grabbit, Stephanie Santiago

February 23, 2021

Dealership Rating
Employee Rating

Everyone at this dealership is always so nice and friendly. We didn’t buy our new Rav 4 at this dealership, but we wish that we had More

by JEANNE.MCDOWELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

February 23, 2021

Dealership Rating
Employee Rating

Fue una agradable experiencia, ya que el servicio y la atención que me dieron fue muy agradable y de mucha calidad, gracias señorita KIARA SANTOS More

by CRUZ0138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 16, 2021

Dealership Rating
Employee Rating

Great service! Prior to taking my car to Lancaster Toyota, I serviced my car at the Valencia location. Lancaster by far has better service. I will not go to Valencia anymore. More

by j.aguinaldo88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 04, 2021

Dealership Rating
Employee Rating

I’ve been taking my car for almost 3 years and they are always nice and friendly. Clear on what they are going to do and explain what I don’t understand about the car parts. More

by Rosy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Douglas Velasco , Michael Santamaria, Stephanie Santiago

January 28, 2021

Dealership Rating
Employee Rating

It always a pleasure to go to Toyota they have a great staff . It’s a family friendly place my daughters love to go there as well . I have never had a problem with them they always help and they have a gr More

by BRIANDA.GALLARDO90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco , Tom Grabbit, Michael Santamaria, Stephanie Santiago, Chanin Yescas

January 25, 2021

Dealership Rating
Employee Rating

Great device as always. Friendly and helpful staff. It is always a pleasure to bring my vehicle for service. Thank you. See you next time. More

by MRBYRONDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco , Tom Grabbit, Michael Santamaria, Stephanie Santiago, Chanin Yescas

January 21, 2021

Dealership Rating
Employee Rating

Good and bad service And the price outrageous ! I do like only Tom and Sean from service department they give me remarkable service! ya $f$$$$$$$$$$$$$$$$$$@@@@@ More

by mmelenaxena04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco , Tom Grabbit, Michael Santamaria, Stephanie Santiago, Chanin Yescas

Jan 22, 2021

Toyota of Lancaster responded

Hi mmelenaxena04, Thank you for the feedback. We appreciate your willingness to communicate honestly. I have enjoyed speaking with you regarding your recent services and look forward to seeing you at your next scheduled appointment. Sincerely, TERESA CASO Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

January 08, 2021

Dealership Rating
Employee Rating

Kiara is great... repeating when I cannot hear due to my hearing loss... it is rare to find someone who is kind, efficient and patient. Thank you. More

by diannenosch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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