Kiara Santos | Page 38

First time working with Stacie in the Service Dept. - everything went great! My Tundra had developed a slow leak in the left rear tire. I came in mid-morning on a busy Saturday without an appointment everything went great! My Tundra had developed a slow leak in the left rear tire. I came in mid-morning on a busy Saturday without an appointment and the Service Dept was able to fit me in for a tire replacement and at the same time, R&R'd my water pump and v-belt (which were scheduled to be replaced at my 75K oil change). Everything was done and ready to go by 3:30 PM - great job, as always! More

by ECBERMAN Verified Customer Verified Customer

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Overall, good experience! Would recommend! Johnny and Manuel were great to work with! Manuel were great to work with! More

by JPACHECO0001 Verified Customer Verified Customer

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Greatly appreciate that my service advisor, Kiara Santos, came to get me in your lounge when my car was ready. I was on a call and could not hear your public address system. Kiara did a great job ! came to get me in your lounge when my car was ready. I was on a call and could not hear your public address system. Kiara did a great job ! More

by jreynolds2001 Verified Customer Verified Customer

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Always have a great experience here. The advisors are all awesome and the managers are very helpful. This is our family dealership and we feel part of the family. awesome and the managers are very helpful. This is our family dealership and we feel part of the family. More

by TREEC67 Verified Customer Verified Customer

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It was nice having her help us out. She was so friendly, professional and accommodating. Explained clearly as to what is needed to be done on my car. A pleasure to have met her. professional and accommodating. Explained clearly as to what is needed to be done on my car. A pleasure to have met her. More

by LANCHLOE Verified Customer Verified Customer

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Appreciate the waiting area. Bathroom, refreshments and comfortable seating Most appreciated is Kiara who kept me updated, knows what specials might interests me and is knowledgeable about Toyota’s maint comfortable seating Most appreciated is Kiara who kept me updated, knows what specials might interests me and is knowledgeable about Toyota’s maintenance program. More

by ShamrockCharlotte Verified Customer Verified Customer

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The maintenance dept is well organized with friendly people. I like the large waiting area since I live some distance away. My car was serviced promptly. people. I like the large waiting area since I live some distance away. My car was serviced promptly. More

by dp Verified Customer Verified Customer

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Service rep that did paperwork Was courteous friendly and helpful. she was knowledgeable and asked me if I had any questions that she could answer for me helpful. she was knowledgeable and asked me if I had any questions that she could answer for me More

by kim.arroyo Verified Customer Verified Customer

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I recently got my recall finished and it was fast service as always, the entire team is always a pleasure to work with thank you. as always, the entire team is always a pleasure to work with thank you. More

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Have been a consistent customer in both sales and service for many years. This dealer rocks! I love to see the familiar faces when I come in and the customer service is always topnotch! for many years. This dealer rocks! I love to see the familiar faces when I come in and the customer service is always topnotch! More

by TREEC67 Verified Customer Verified Customer

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