Kim Hausmann | Page 189
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
2,137 Reviews
Write a Review2137 Reviews of Kim Hausmann
July 11, 2019
Fast and Freindly Everything went smooth and quicker than I anticipated. Kim was very friendly! Scott helped with setting up the appointment and was very courteous as u Everything went smooth and quicker than I anticipated. Kim was very friendly! Scott helped with setting up the appointment and was very courteous as usual. More
Other Employees Tagged: Scott Johnson
July 10, 2019
warranty work Jim Butler has been very good from the purchase of my 2018 Duramax/Diesel truck, the salesman John Zensen and Kim Hausmann in the service departmen Jim Butler has been very good from the purchase of my 2018 Duramax/Diesel truck, the salesman John Zensen and Kim Hausmann in the service department have been outstanding! More
July 10, 2019
Jim Butlers Mechanics Take Forever We were told our thermostat would be put in and done by Tuesday at the latest so we dropped our car off the Friday before Monday. We call Tuesday and We were told our thermostat would be put in and done by Tuesday at the latest so we dropped our car off the Friday before Monday. We call Tuesday and they said they were just then running the diagnostic test. That was aggravating because they said they would have the car done by Tuesday and was just then running the test. Then they said they needed to replace the alternator as well and it should be done by Wednesday. That was understandable because it was something extra that needed to be replaced. Since Thursday was a holiday they weren’t in and wasn’t able to finish my car and have it back to me till Friday. We are not old enough to have a rental so it was aggravating that on our vacation we were without a car. Also if they would of had the thermostat in by Tuesday like they said then the alternator should of been done by Wednesday. More
Other Employees Tagged: Tim Rhame, Don Bay, Doug Darr, Mike Zarlingo, Stacey Thornton , Alex Cox, Mike Johnson, Mike Marshall, Melissa Perez, I didn’t work with any these employees they just made me pick ten employees I worked with. I only walked with Mike Johnson and the Main service manager
July 09, 2019
Courteous and friendly. Svc incomplete and dmage 2 vehicle. Counter service employees very professional and courteous. When car was returned contents of glove box were in disarray, tire inflation system not res Counter service employees very professional and courteous. When car was returned contents of glove box were in disarray, tire inflation system not reset after tire rotation had to go back a second day to have reset. There was a tear in my center arm rest that was not there when I delivered to vehicle. Dealer denied responsibility and did not offer a solution had to repair myself. More
July 04, 2019
I had a good experience with Jim Butler Chevrolet service . As a person who does not like to go to have cars serviced, because of the condition of some shop. I was very comfortable and had a pleasant experienc As a person who does not like to go to have cars serviced, because of the condition of some shop. I was very comfortable and had a pleasant experience while waiting for my car to be serviced. Thank you. More
Other Employees Tagged: Andrew Kleve
July 02, 2019
Sunroof and back window wouldn’t open or close. Took the truck in due to sunroof and rear window wouldn’t open or close and a steering sensor needed adjustment. Work was completed in a reasonable ti Took the truck in due to sunroof and rear window wouldn’t open or close and a steering sensor needed adjustment. Work was completed in a reasonable time and loaner vehicle was charged to the repairs. Thanks for you service. More
June 30, 2019
good experience Kim was helpful when deciding what I wanted done. She wasn't pushy and I appreciated that. I am on a fixed income, so I had to watch the pricing. The Kim was helpful when deciding what I wanted done. She wasn't pushy and I appreciated that. I am on a fixed income, so I had to watch the pricing. The shuttle service is great for me. More
June 27, 2019
The wait time was less than usual, I like that as my time is Service was better than my recent visits, the wait time was much better. Check out was lengthy, but one person trying to check out many. My car was pl Service was better than my recent visits, the wait time was much better. Check out was lengthy, but one person trying to check out many. My car was placed close when I went out, which was nice as it was raining hard. More
June 26, 2019
Always welcoming and efficient! I am very happy I've switched over to Butler to get my car serviced as the customer service is superior! Thank you for being helpful and efficient. I am very happy I've switched over to Butler to get my car serviced as the customer service is superior! Thank you for being helpful and efficient. More
Other Employees Tagged: Mike Johnson

