Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 191

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.5
2,137 Reviews
4.5

2,137 Reviews

Write a Review

2137 Reviews of Kim Hausmann

June 09, 2019

Dealership Rating

Excellent service Everything is always done quickly and in a timely manner. I thought I needed to get new brakes BC another dealership told me they needed to be repaire More

by aksmith14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Ries , Chris Brinley, Brett Estes, Mike Gray, Mike Johnson, Eric Ruchala, Zach Russell

Jun 10, 2019

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

June 08, 2019

Dealership Rating
Employee Rating

excellent employees The people I worked with are all 5 STAR people Valerie the rental representative helped quit alot the car I got was killing my back with no problem th More

by fcw1949@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Vallee , Valerie Maynard 5 STAR

Jun 10, 2019

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

June 07, 2019

Dealership Rating
Employee Rating

Safety & Emissions Never got clarification in regards to the retractable cargo cover that was suppose to come with the vehicle but was not with the vehicle. That is a 75 More

by harris.shilinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2019

Jim Butler Chevrolet responded

Thank you for sharing your concerns with us, Shilinda. We spoke with your salesman, Brian, and he will be reaching out to you this afternoon to discuss the cargo cover in more detail with you. After you speak with him, if you would like to reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017, please feel free to do so.

June 07, 2019

Dealership Rating
Employee Rating

Took to LONG Had my truck towed to your shop. Took 6 days to get fuel line fixed. I think because it was towed all the cars that was driveable had first pick of g More

by butchestes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gray

Jun 07, 2019

Jim Butler Chevrolet responded

We're sorry to hear that you feel that way, Mr. Estes. We can assure you that was not the case. We do have a wait time with an appointment of 2-3 days for journeyman technicians to be available before work can be started on the vehicle right now. We also do not have journeyman technicians on the weekend. Whether your vehicle was driveable or not has no bearing on when your vehicle gets worked on, it is just who is next in line for repairs. We hope this additional information has helped to reassure you. If you would like to speak with Theresa in our Customer Relations Department, please feel free to reach back out to her.

June 06, 2019

Dealership Rating
Employee Rating

Best in the business! Hands down he best dealership I've ever been to or heard of! Their service department is amazing. I love working with Kim Hausmann and their shop floo More

by tf4favre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Tate

Jun 07, 2019

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

June 06, 2019

Dealership Rating
Employee Rating

"Idiot lights" were sequencing. Drove into JB's Service. Left car for diagnosis. Diagnosis report the next working day; gave OK for repairs and for annual service. Car was ready a More

by pfontane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Greer

Jun 06, 2019

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

June 04, 2019

Dealership Rating
Employee Rating

Excellent You guys are the best!! I will always do business with you all and I will always send my family there y’all keep my HAPPY More

by tbdraper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill "Fuzz" Steinlage, Stacey Thornton , Mike Gray

Jun 05, 2019

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! Thank you so much for your kind words and your repeat business. We look forward to working with you again!

June 04, 2019

Dealership Rating
Employee Rating

Remove nail and fix tire Service Manager jumped in to help check in since it was so busy. Next time I will ask how long the process will take. Kim was very helpful getting m More

by mvisintine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don't remember his name but the service manager

Jun 04, 2019

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

June 04, 2019

Dealership Rating
Employee Rating

Great Service as always! The service department always make me feel like a valued customer. They do everything within means to accommodate me in certain situations. The shuttl More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill "Fuzz" Steinlage , Jim the shuttle driver

Jun 04, 2019

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

June 04, 2019

Dealership Rating
Employee Rating

Smiley faces of service And the beat rolls on with Jim Butler Chevrolet service. Great to have a personal relationship over 30 years with people you can trust to take care o More

by brandel578
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 04, 2019

Jim Butler Chevrolet responded

Thank you so much for your continued repeat business and your kind words! It is always a pleasure working with you and we look forward to seeing you again! Safe travels!

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