Kim Hicks | Page 31

Shop McLaughlin Subaru!!! An absolutely memorable car buying experience! A group of very professional, knowledgeable and down to earth people who actually like their jobs. Al An absolutely memorable car buying experience! A group of very professional, knowledgeable and down to earth people who actually like their jobs. All were extremely detailed with out being demanding and pushy which is important when making a major purchase. Customer service grade = A+. Special thanks to Kim Hicks! She listened and understood our needs and met our every request. Bottom line up front (BLUF). GO McLaughlin SUBARU! :) More

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The Best Service! Each visit to McLaughlin's felt like visiting friends. Each person we encountered at McLaughlin was kind and knowledgeable and willing to help get us Each visit to McLaughlin's felt like visiting friends. Each person we encountered at McLaughlin was kind and knowledgeable and willing to help get us exactly what we wanted and needed. Dan Machu was a tremendous help in finding the right car for our family. His respectful and friendly nature is so welcoming when going through this car buying process, which I dislike very much (it took us a couple of months and many conversations to decide). Over the past 6 years, we've purchased three cars at McLaughlin, new and used, and won't go anywhere else. Lastly, the quality of vehicles available at McLaughlin's are exceptional, new or used, you cannot go wrong! More

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5 Star Dealership with 5 Star sales rep Kim Hicks Answered all our questions professional. Listened to our concerns about what options/features we wanted and price. Very satisfied with everything she Answered all our questions professional. Listened to our concerns about what options/features we wanted and price. Very satisfied with everything she helped us with in purchasing our new 2016 Suburu Outback More

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First time subaru buyer Very professional-knew their job and executed their field of expertise flawlessly. Purchased a new outback,(came in at 130-done by 330) from old car Very professional-knew their job and executed their field of expertise flawlessly. Purchased a new outback,(came in at 130-done by 330) from old car appraisal to car loan. Would recommend McLaughlin Subaru to anyone looking to buy a Subaru. More

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An easy purchase experience with a professional. I appreciate those sales persons who exhibit patience in dealing with difficult customers, like myself. I looked at numerous models and also checked I appreciate those sales persons who exhibit patience in dealing with difficult customers, like myself. I looked at numerous models and also checked online. My salesperson, Kim Hicks, led me through a process that I was comfortable with. No hard selling! I appreciated that she spent more time with me after the sale, than prior to the sale, to insure that I understood all of the computerized functions of my new vehicle. More

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Great Car, Preat People, Great Service Picked up my 5th car from McLaughlin Motors last Friday, and couldn't be more pleased! My wife and I worked with Dave Calvert, and Kim HIcks and reco Picked up my 5th car from McLaughlin Motors last Friday, and couldn't be more pleased! My wife and I worked with Dave Calvert, and Kim HIcks and recommend them to anyone. I was able to get the car I wanted, with the features I wanted, in the color I wanted, and for a fair amount. The courtesies extended to me though out the process from decision to delivery, were too many to mention. A special shout out to "Anthony" in the service department, who took extra time at the end of a busy Friday, to assist me! Terrific guy who took time to help a customer, when most people would be heading to the door, to start their weekend. Thanks to all at McLaughlin's. Jon Honsey More

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Great experience at McLaughlin I explained what I was looking for in a new car and I was able to get exactly what I was hoping for. Kim Hicks was very helpful and I got a very nice I explained what I was looking for in a new car and I was able to get exactly what I was hoping for. Kim Hicks was very helpful and I got a very nice deal. More

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Outstanding Buying Experience! Based on online reviews and our needs we had decided the Subaru Legacy Limited was the car for us. The local dealer had limited inventory and did not Based on online reviews and our needs we had decided the Subaru Legacy Limited was the car for us. The local dealer had limited inventory and did not wish to negotiate so we found McLaughlin Subaru online. It was 82 miles away, in Moline, IL. we inquired about their ePrice on two Legacies and Kim Hicks responded immediately. After several e-mails we agreed on terms and we picked our new car up two days later. Kim was very helpful during the process so it went smoothly. She took pains to demonstrate the car's extensive features before we drove away. This was, without a doubt, the best car buying experience that we have experienced! We would definitely recommend the dealership and Kim to anyone looking to purchase a car! More

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Wonderful Experience in purchase and service! I have dealt with many dealerships over the years but I would put Mclaughlin Subaru at the top of my list. The sales, service and business staff are I have dealt with many dealerships over the years but I would put Mclaughlin Subaru at the top of my list. The sales, service and business staff are all first class and really care about going the extra mile for their customers. We just purchased our 2nd Subaru Outback and will definitely be back when it is time to trade or upgrade! More

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Very positive experience The overall experience was very positive. I got just the type of car I wanted and the process went very smoothly. Also, the process of working towards The overall experience was very positive. I got just the type of car I wanted and the process went very smoothly. Also, the process of working towards a price did not have the usual cutthroat tone to it -- that is, I didn't feel like I was pressured. I'd especially recommend Kim HIcks, who was very responsive to all my requests and questions. More

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