Dealership Experience
15 yrs, 6 mos
Languages Spoken
English
204 Reviews
Write a Review204 Reviews of Kirk Brown
November 26, 2023
I was nervous about purchasing a new car since I had not bought a car in 17 years. Kirk Brown was honest and knowledgeable. The Hawk Ford team made my new car purchase and easy and they did not waste my t bought a car in 17 years. Kirk Brown was honest and knowledgeable. The Hawk Ford team made my new car purchase and easy and they did not waste my time. More
Other Employees Tagged: Frank
October 17, 2023
I recently had the pleasure of ordering a 2023 Ford Bronco, and my experience with the sales team, especially Kirk Brown, was nothing short of fantastic. From the moment I walked into the dealership, I Bronco, and my experience with the sales team, especially Kirk Brown, was nothing short of fantastic. From the moment I walked into the dealership, I felt respected and welcomed, and I can't say enough about the professional service I received. Kirk Brown, in particular, was instrumental in making my Ford Bronco ordering process smooth and enjoyable. His knowledge of the vehicle and his patience in explaining all the available options were exemplary. He took the time to understand my preferences and needs, and he guided me through the various trim levels, features, and accessories to help me customize my Bronco exactly the way I wanted it. Kirk's enthusiasm and passion for the Ford Bronco were infectious, and it's clear he loves what he does. Not only did Kirk provide exceptional service, but the entire sales team at the dealership was top-notch. The atmosphere was friendly, and I genuinely felt like a valued customer. They were not pushy or aggressive like some other dealerships can be, and that made my buying experience a breath of fresh air. The manager, whose name I didn't catch, was equally kind and professional. He made it a point to introduce himself and ensure that my experience met my expectations. It's evident that the dealership has a strong commitment to customer satisfaction, and the manager's involvement in the process showcased their dedication to creating a positive experience. Now, about the 2023 Ford Bronco itself – I waited a couple months to receive my bronco, which was supposed to take 5-6 months to deliver, so I was thrilled when I saw that it had come in early. After driving it for a couple of weeks now, I can happily say that the car is simply awesome! The car is extremely versatile which I love, and I can't wait to take in on road trips and camping trips when it warms up next year. Thank you Hawk Ford of St. Charles! More
Other Employees Tagged: Andrew Kreatsoulas
September 08, 2023
St Charles Hawk brought a truck from Carol Stream on a Saturday for me to test out. Everything was clean and smooth and bought it that same day. Thanks Kirk Brown for the excellent customer service. I wil Saturday for me to test out. Everything was clean and smooth and bought it that same day. Thanks Kirk Brown for the excellent customer service. I will be back for my next purchase. More
August 28, 2023
Most of our sale was done over the phone or by email as we were coming from out of state the van was just as they stated they took care of us got us on the road in no time very pleased we were coming from out of state the van was just as they stated they took care of us got us on the road in no time very pleased More
August 18, 2023
So great to work with and more than accommodating in understanding what we were trying to buy. understanding what we were trying to buy. More
Other Employees Tagged: Andrew Kreatsoulas
August 17, 2023
Sales and Management staff are friendly, knowledgeable and professional. Sales agent answered all of our questions and provided positive feedback. and professional. Sales agent answered all of our questions and provided positive feedback. More
Other Employees Tagged: Chris Krueger, Nikko Ponce, Nick Sladek
July 19, 2023
Always a pleasure dealing with sales manager Frank Psyhogios. I keep going back to Frank because his knowledge and expertise is second to none and I feel confident that he is giving me the best price. Psyhogios. I keep going back to Frank because his knowledge and expertise is second to none and I feel confident that he is giving me the best price. Frank directed me to sales department member Kirk Brown who was also very helpful and completed the sale. More
Other Employees Tagged: Connor Brown
July 08, 2023
Great experience. DJ was a great sales person to work with. He was very helpful!! DJ was a great sales person to work with. He was very helpful!! More
Other Employees Tagged: Chris Krueger, DJ Bermudez , Andrew Munson