Kody Wenndt | Page 12

Brad Deery Motors responded

Thank you so much for your review, John! Happy customers are our goal and our mission at Brad Deery Motors, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Amanda, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Alisha went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Amber, we loved reading this review! Happy customers are our aim, and it appears Connor really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Ashley, thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Thank you so much for the nice review, Scott! We really appreciate this feedback and I'll be certain to share your compliments with Jeffrey and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Brad Deery Motors Team

Brad Deery Motors responded

Hello Tayvon & Heather, You purchased a 10-year-old vehicle with 140,000 miles, without a warranty. It is a used vehicle. We cannot control when something will happen to a used vehicle. When your check engine light came on, we brought the vehicle back in here, inspected it, and replaced that manifold gasket at no charge to you. That was a $2,000 repair. We did go above and beyond what we are required to do. When we had the vehicle here, it was inspected and nothing else was found. You are claiming to hear a noise when braking. We did not hear anything when we test drove it and the brakes passed inspection. We even had several techs drive it. You are now wanting us to put new brakes and rotors on your vehicle for free. We will not do that. Here is a copy of the signed paperwork stating that the vehicle is being sold as is without a warranty. https://photos.app.goo.gl/oTWYB9cW3LeJFh4t7

Brad Deery Motors responded

Thank you for your great review, Kenny! We're glad to have Shane on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Brad Deery Motors Team