Kris Gaerlan | Page 28
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs
Industry Experience
28 yrs, 4 mos
Employee Video
355 Reviews
Write a Review355 Reviews of Kris Gaerlan
August 10, 2019
Great Trusted Sales Manager! Kerron was great to work with. He got my deal done in a day. Grate rate, Grate car! I’m a happy customer. Five stars! Kerron was great to work with. He got my deal done in a day. Grate rate, Grate car! I’m a happy customer. Five stars! More
Other Employees Tagged: Kerron Sayers
August 01, 2019
Dallas Lease Returns and Afton Stark are top notch! From our initial email inquiry to driving off the lot with our new car, our experience with Dallas Lease Returns was great! Sales representative Afto From our initial email inquiry to driving off the lot with our new car, our experience with Dallas Lease Returns was great! Sales representative Afton Stark provided excellent service and we highly recommend her. She quickly found an SUV that had almost all of our requirements, called us promptly to recommend it - - she has a very friendly phone voice - - and was knowledgeable about the car and the buying process. A nice touch was that a manager of DLS dropped by her office to introduce himself and visit with us personally. We would definitely return here to shop for our next vehicle! More
Other Employees Tagged: Afton Stark
August 01, 2019
Highly Recommend This is now the 2nd vehicle I have purchased though Dallas Lease Returns and I will definitely be coming back when looking for my next. This time I ca This is now the 2nd vehicle I have purchased though Dallas Lease Returns and I will definitely be coming back when looking for my next. This time I called about a particular vehicle and Roel had it ready and waiting for me when I arrived. He let me take it home for the evening to fully experience it before making my decision. I was originally drawn to DLT because of the pricing, but the quality and quantity of vehicles definitely makes it a 1 stop shop. The friendly, professional, obliging, no-pressure approach makes it the best car buying experience I have ever had. Thanks to Roel and the entire staff. I will be sending family and friends your way. More
Other Employees Tagged: Roel Ortiz , Tammy Lacy, Ken Purnell
July 24, 2019
Great experience! Anthony goes the extra mile to make sure his customers have an excellent experience in finding the perfect vehicle. We love the value and variety of Anthony goes the extra mile to make sure his customers have an excellent experience in finding the perfect vehicle. We love the value and variety of inventory More
Other Employees Tagged: Anthony Zegarelli
July 19, 2019
Easy and smooth transaction DLR Pete Hankins listened and delivered exactly what I was looking for at a great price. Would recommend Dallas Lease Returns and Pete to any and everyone Pete Hankins listened and delivered exactly what I was looking for at a great price. Would recommend Dallas Lease Returns and Pete to any and everyone. More
Other Employees Tagged: Pete Hankins
July 05, 2019
Horrible Experience When you go online to view a vehicle, they will continually call, email and bug you. Once you decide you want to purchase a vehicle from them, they wi When you go online to view a vehicle, they will continually call, email and bug you. Once you decide you want to purchase a vehicle from them, they will not return your call then the next day sell the car out from under you after you have already signed loan papers. HORRIBLE CUSTOMER SERVICE!! More
Other Employees Tagged: Tommy McBride
July 04, 2019
Guy new go to dealership! Having looked for a specific truck for several weeks I found one at Dallas Lease Returns. Upon arrival, I was met by Blanca Benitez which proceeded t Having looked for a specific truck for several weeks I found one at Dallas Lease Returns. Upon arrival, I was met by Blanca Benitez which proceeded to show me the truck. Throughout the entire purchase process, Blanca was very professional, personable, and made the process feel easy. I also met with Kris, the GM and found him to be non-typical for that position as he was not pushy. Having been in sales management for 30 plus years, I found Blanca to be an asset to the business and she earned my business in the future and I will definitely refer friends there. More
Other Employees Tagged: Blanca Benitez
July 01, 2019
Hidden gem dealership! I just made my second purchase from DLR in the past 5 years. They have the most unique inventory you’ll find in DFW. High end such as Bentley, Maser I just made my second purchase from DLR in the past 5 years. They have the most unique inventory you’ll find in DFW. High end such as Bentley, Maserati and Tesla as well as more common everyday vehicles. I found my 2012 Genesis Coupe here 5 years ago, and just purchased a 2013 Audi Q7. Excellent, super clean used vehicles in great condition. You’ll find what you need at a fair price here! Be sure to request Sales Manager Blanca’s Benitez. She assisted me through both purchases with integrity and professionalism. She will also find a specific vehicle for you. I’ll see her again in about 4 years! More
Other Employees Tagged: Blanca Benitez
June 20, 2019
Amazing Service! Joe and his team went above and beyond to make my buying experience amazing! This is my 2nd car that I have bought from Dallas Lease Returns and I wi Joe and his team went above and beyond to make my buying experience amazing! This is my 2nd car that I have bought from Dallas Lease Returns and I will continue to buy from them in the future. More
Other Employees Tagged: Joe Wall
June 12, 2019
Painless Process - Love our car! We live 200+ miles away. Set-up all our financing and details over phone and email. Derrick had everything ready when we got there. Quick and easy. Ca We live 200+ miles away. Set-up all our financing and details over phone and email. Derrick had everything ready when we got there. Quick and easy. Car was gassed and extremely clean - exactly as described in the listing. We love it! More
Other Employees Tagged: Derrick Davis, Anna Gutierrez, Joe Wall

