Kris Gaerlan | Page 30
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs, 1 mo
Industry Experience
28 yrs, 5 mos
Employee Video
356 Reviews
Write a Review356 Reviews of Kris Gaerlan
January 02, 2019
SHOP HERE FiRST High-quality people and cars, all under one roof.. Kris, I commend you for providing an environment car buyers can trust. I felt valued here, this is High-quality people and cars, all under one roof.. Kris, I commend you for providing an environment car buyers can trust. I felt valued here, this is a relationships based family of car sales professionals. Robert, went above and beyond for me. I had a minor issue after buying, and they JUMPED on the chance to make it right. Thanks Robert, Kris, and supporting crew for your efforts and continued success in 2019! More
Other Employees Tagged: Robert Schultz , Anna Gutierrez
December 31, 2018
Blanca Benitez Best In Class Blanca searched tirelessly to find me the right automobile which was a car with limited availability. While I did not purchase the vehicle from her b Blanca searched tirelessly to find me the right automobile which was a car with limited availability. While I did not purchase the vehicle from her before leaving the country on a lengthy consulting project, I found the experience with Blanca and DLR's GM Kris Gaerlan that I have since recommended the dealership to friends and family. That is a big deal because it is rare to be so impressed with a low pressure high quality group of people. Cheers to Blanca and Kris. More
Other Employees Tagged: Blanca Benitez
December 13, 2018
We are going to be good Friends We just purchased a 2016 Land Rover Range Rover with James Smith at Dallas Lease Returns. James was very professional as well as a very pleasant, enj We just purchased a 2016 Land Rover Range Rover with James Smith at Dallas Lease Returns. James was very professional as well as a very pleasant, enjoyable person to work with. I can truly say that the purchase of this vehicle has been one of the most pleasant and trouble free experience. We live in Oklahoma City and drove to Dallas to look at this vehicle. When we first met James he stated that he wanted to earn our business and we were going to be good friends whether we bought a vehicle or not. And, we are just that! He was very honest and thorough on what Dallas Lease Returns offered. We were able to complete all paperwork online and was able to purchase and drive away with the vehicle in 2 days! I have told my friends and family about James Smith at Dallas Lease Returns! More
Other Employees Tagged: James Smith
December 13, 2018
To the point No haggling, straight shooter, great sales staff. Experience was on the point and a pleasing experience with Chris and Afton, Will consider purchasin No haggling, straight shooter, great sales staff. Experience was on the point and a pleasing experience with Chris and Afton, Will consider purchasing another car there in the future. More
Other Employees Tagged: Afton Stark
November 16, 2018
Dealership with class I have purchased many automobiles over the past 40 + years and DLR was my best experience ever! The sales staff were awesome and treated me like famil I have purchased many automobiles over the past 40 + years and DLR was my best experience ever! The sales staff were awesome and treated me like family throughout the process. All me future purchases will be with them. More
Other Employees Tagged: Afton Stark , Tammy Lacy, Lisa Vinecke
November 11, 2018
Great experience I had a great experience with Roel Ortiz at Dallas Lease Returns. He was very straightforward and upfront. When I contacted him about one of the veh I had a great experience with Roel Ortiz at Dallas Lease Returns. He was very straightforward and upfront. When I contacted him about one of the vehicles, he personally took it for a test drive before my visit. When there were some minor issues with it, he let me know immediately and we started looking for another. The next truck was perfect and a great deal! I would highly recommend (and return to) Roel and DLR for any future vehicle purchase. More
Other Employees Tagged: Roel Ortiz
October 05, 2018
Amazing experience! Roel did an amazing job meeting all my needs and exceeded my expectations. Always friendly, always courteous and always honest. A+++ Will buy from hi Roel did an amazing job meeting all my needs and exceeded my expectations. Always friendly, always courteous and always honest. A+++ Will buy from him again. More
Other Employees Tagged: Roel Ortiz , Ken Purnell
October 01, 2018
Flawless experience My experience with Dallas lease returns was the best that i’ve had...with any car dealership...ever! I highly recommend Afton Stark to anyone who is i My experience with Dallas lease returns was the best that i’ve had...with any car dealership...ever! I highly recommend Afton Stark to anyone who is in the market for a car. I will be recommending her and Dallas lease returns to my friends. The deal that she was able to secure for me was better than the wholesale price that I got at auction. She got me the best interest rate that I have had in years. When i arrived, Afton was waiting for me with the paper work. It was completed in about 10 minutes. My new truck was fueled up,detailed and ready to go. All told, i was able to buy a car in between appointments and it was an incredible deal. I also want to mention that Kris Gaerlan contacted me early on and specifically recommended Afton. I can’t speak for anyone else, but Afton and Kris we’re top notch. More
Other Employees Tagged: Afton Stark
September 27, 2018
Great Experience! I recently purchased a vehicle from Dallas Lease. Robert helped me and my wife locate the vehicle we found on Autotrader. Robert was very professional I recently purchased a vehicle from Dallas Lease. Robert helped me and my wife locate the vehicle we found on Autotrader. Robert was very professional and straightforward with us from the beginning. Kris helped us as well. I have been to many dealerships and Dallas Lease by far has been my best experience. Not to mention, this is one of the few times I have ever written a review. Robert and Kris, thank you guys again! More
Other Employees Tagged: Robert Schultz
August 21, 2018
Excellent customer service From the time I walked into the dealership I felt like family not a customer. Mr James Smith went far and beyond to extend all hospitality to my daugh From the time I walked into the dealership I felt like family not a customer. Mr James Smith went far and beyond to extend all hospitality to my daughter and I.. I thank him for being so strong with us through the process but it was all good, I drove away with my car and felt like a million dollars. Kudos to James More
Other Employees Tagged: Tammy Lacy, James Smith

