Kris Gaerlan | Page 30

Great experience! Anthony goes the extra mile to make sure his customers have an excellent experience in finding the perfect vehicle. We love the value and variety of Anthony goes the extra mile to make sure his customers have an excellent experience in finding the perfect vehicle. We love the value and variety of inventory More

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Easy and smooth transaction DLR Pete Hankins listened and delivered exactly what I was looking for at a great price. Would recommend Dallas Lease Returns and Pete to any and everyone Pete Hankins listened and delivered exactly what I was looking for at a great price. Would recommend Dallas Lease Returns and Pete to any and everyone. More

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Horrible Experience When you go online to view a vehicle, they will continually call, email and bug you. Once you decide you want to purchase a vehicle from them, they wi When you go online to view a vehicle, they will continually call, email and bug you. Once you decide you want to purchase a vehicle from them, they will not return your call then the next day sell the car out from under you after you have already signed loan papers. HORRIBLE CUSTOMER SERVICE!! More

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Guy new go to dealership! Having looked for a specific truck for several weeks I found one at Dallas Lease Returns. Upon arrival, I was met by Blanca Benitez which proceeded t Having looked for a specific truck for several weeks I found one at Dallas Lease Returns. Upon arrival, I was met by Blanca Benitez which proceeded to show me the truck. Throughout the entire purchase process, Blanca was very professional, personable, and made the process feel easy. I also met with Kris, the GM and found him to be non-typical for that position as he was not pushy. Having been in sales management for 30 plus years, I found Blanca to be an asset to the business and she earned my business in the future and I will definitely refer friends there. More

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Hidden gem dealership! I just made my second purchase from DLR in the past 5 years. They have the most unique inventory you’ll find in DFW. High end such as Bentley, Maser I just made my second purchase from DLR in the past 5 years. They have the most unique inventory you’ll find in DFW. High end such as Bentley, Maserati and Tesla as well as more common everyday vehicles. I found my 2012 Genesis Coupe here 5 years ago, and just purchased a 2013 Audi Q7. Excellent, super clean used vehicles in great condition. You’ll find what you need at a fair price here! Be sure to request Sales Manager Blanca’s Benitez. She assisted me through both purchases with integrity and professionalism. She will also find a specific vehicle for you. I’ll see her again in about 4 years! More

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Amazing Service! Joe and his team went above and beyond to make my buying experience amazing! This is my 2nd car that I have bought from Dallas Lease Returns and I wi Joe and his team went above and beyond to make my buying experience amazing! This is my 2nd car that I have bought from Dallas Lease Returns and I will continue to buy from them in the future. More

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Painless Process - Love our car! We live 200+ miles away. Set-up all our financing and details over phone and email. Derrick had everything ready when we got there. Quick and easy. Ca We live 200+ miles away. Set-up all our financing and details over phone and email. Derrick had everything ready when we got there. Quick and easy. Car was gassed and extremely clean - exactly as described in the listing. We love it! More

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Roel ORTIZ was Excellent Thank you to Roel ORTIZ and his Staff at Dallas Lease Returns, I was very impressed with the Process and found the perfect off lease 2016 Mercedes E3 Thank you to Roel ORTIZ and his Staff at Dallas Lease Returns, I was very impressed with the Process and found the perfect off lease 2016 Mercedes E350. Roel was professional and very respectful of my time, I highly recommend DLR for your next vehicle purchase !!! More

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Excellent service even after the sale I would definitely recommend these guys. They followed through with everything they said that they would and actually more than what they had to. I ne I would definitely recommend these guys. They followed through with everything they said that they would and actually more than what they had to. I never thought I would be able to drive an Audi. 2012 A6 but you can't really tell because the car actually was taken care of. I saw the CarFax. They fixed a problem with the car even when they had no obligation to do so. Most dealers would not do that. I strongly recommend them. More

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Not you everyday used car dealers. We have always e skeptical of used car sales places but Dallas Leasing is not you run of the mill used car dealer and Juan Contreras is not you typica We have always e skeptical of used car sales places but Dallas Leasing is not you run of the mill used car dealer and Juan Contreras is not you typical used car salesman. Juan was patient and answered all our questions about the vehicle we were interested in, he gave us time and space to discuss our option. When I was confused about an issue Juan walked me back through the process and made sure I was no longer lost. I am sure all the staff are just as capable was Juan but when we go back for another shopping spree we will be sure that Juan handles the sale. The one time Juan was not able to answer our question he was sure to bring in Kris Gaerlan the GM to assist with the issue. You will get as good as, if not better, sales and service at Dallas Lease Return as you will any large auto maker dealership in town. More

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