Kris Gaerlan | Page 31
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs, 6 mos
Industry Experience
28 yrs, 10 mos
Employee Video
372 Reviews
Write a Review372 Reviews of Kris Gaerlan
March 10, 2019
Great experience Best experience I have ever had buying a car, new or used, and I have bought a lot. Did everything they said they would do. Best experience I have ever had buying a car, new or used, and I have bought a lot. Did everything they said they would do. More
Other Employees Tagged: Chris Mikell , Anna Gutierrez
February 25, 2019
First car purchase After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was un After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was unbelievable how simple the process was in comparison to OEM dealerships. We met with Ken Purnell, who pulled the car out for us and gave us the facts without a filter. He then redirected us to Roel Ortiz who was more than helpful in closing out the deal. Both salesmen were extremely approachable and didn’t make us feel rushed into a purchase. They were aware of the few faults on the car and were more than willing to fix any issues and deliver us the car in tip-top shape. I would highly recommend Dallas Lease Returns and going to Roel Ortiz if interested in a near perfect used vehicle. More
Other Employees Tagged: Roel Ortiz
February 22, 2019
Really bad Told the gal Afton that i did not want the warranty latter found out she did put the warranty her mistake she was noy a honest person Told the gal Afton that i did not want the warranty latter found out she did put the warranty her mistake she was noy a honest person More
Other Employees Tagged: Afton Stark
February 03, 2019
Great people My wife and I had a wonderful experience buying our car. The staff went above and beyond to help us get the right car and the right financing. My wife and I had a wonderful experience buying our car. The staff went above and beyond to help us get the right car and the right financing. More
Other Employees Tagged: Anthony Zegarelli , Tammy Lacy
January 31, 2019
Amazing Experience I am 42 years old and have purchased over 20 cars in my lifetime and yesterday I found the best dealership I ever bought a car from. Every part of th I am 42 years old and have purchased over 20 cars in my lifetime and yesterday I found the best dealership I ever bought a car from. Every part of the process was transparent, the buying experience as easy and their service is bar none. I will be back to buy my next car. More
Other Employees Tagged: Blanca Benitez
January 16, 2019
Great Experience Came in with family to check and purchase Jeep Grand Cherokee. While waiting for the suv being pulled out for me to test drive we notice the truck in Came in with family to check and purchase Jeep Grand Cherokee. While waiting for the suv being pulled out for me to test drive we notice the truck in the corner that I was always wanted. After test drive both choices and completing all the paper work the truck was mine. The whole process was very smooth and never experience pressure from the sales personal. More
Other Employees Tagged: Tyler Bartell
January 02, 2019
SHOP HERE FiRST High-quality people and cars, all under one roof.. Kris, I commend you for providing an environment car buyers can trust. I felt valued here, this is High-quality people and cars, all under one roof.. Kris, I commend you for providing an environment car buyers can trust. I felt valued here, this is a relationships based family of car sales professionals. Robert, went above and beyond for me. I had a minor issue after buying, and they JUMPED on the chance to make it right. Thanks Robert, Kris, and supporting crew for your efforts and continued success in 2019! More
Other Employees Tagged: Robert Schultz , Anna Gutierrez
December 31, 2018
Blanca Benitez Best In Class Blanca searched tirelessly to find me the right automobile which was a car with limited availability. While I did not purchase the vehicle from her b Blanca searched tirelessly to find me the right automobile which was a car with limited availability. While I did not purchase the vehicle from her before leaving the country on a lengthy consulting project, I found the experience with Blanca and DLR's GM Kris Gaerlan that I have since recommended the dealership to friends and family. That is a big deal because it is rare to be so impressed with a low pressure high quality group of people. Cheers to Blanca and Kris. More
Other Employees Tagged: Blanca Benitez
December 13, 2018
We are going to be good Friends We just purchased a 2016 Land Rover Range Rover with James Smith at Dallas Lease Returns. James was very professional as well as a very pleasant, enj We just purchased a 2016 Land Rover Range Rover with James Smith at Dallas Lease Returns. James was very professional as well as a very pleasant, enjoyable person to work with. I can truly say that the purchase of this vehicle has been one of the most pleasant and trouble free experience. We live in Oklahoma City and drove to Dallas to look at this vehicle. When we first met James he stated that he wanted to earn our business and we were going to be good friends whether we bought a vehicle or not. And, we are just that! He was very honest and thorough on what Dallas Lease Returns offered. We were able to complete all paperwork online and was able to purchase and drive away with the vehicle in 2 days! I have told my friends and family about James Smith at Dallas Lease Returns! More
Other Employees Tagged: James Smith
December 13, 2018
To the point No haggling, straight shooter, great sales staff. Experience was on the point and a pleasing experience with Chris and Afton, Will consider purchasin No haggling, straight shooter, great sales staff. Experience was on the point and a pleasing experience with Chris and Afton, Will consider purchasing another car there in the future. More
Other Employees Tagged: Afton Stark

