Kristen Hetzer | Page 17

What you should expect I have had the unfortunate luck to have to replace 2 cars in two months. After shopping on line and from dealership to dealership I landed at Brewste I have had the unfortunate luck to have to replace 2 cars in two months. After shopping on line and from dealership to dealership I landed at Brewster Subaru, not for 1 car but 2. This dealership's staff was and is for the most professional, curious crew. And for the salesmen Fred, well I felt like I got a friend in the business. He walked me twice thru the process of buying the cars and helping with all the curves and caveats that goes into purchasing a new car. I wasn't a Subaru fan, but I am now due to The Staff and Fred at Brewster Subaru. More

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Can only rate sales office at this time New Crosstrek picked up today. Saw it on Monday, arranged financing, trade in and insurance and picked it up on Saturday. Gave me a better trade in New Crosstrek picked up today. Saw it on Monday, arranged financing, trade in and insurance and picked it up on Saturday. Gave me a better trade in value than another dealer. It's a beautiful car, fun to drive and it went along with our "downsized life" from an Outback.Kristen was a pleasure to deal with. Communicated by email as necessary. Together we efficiently moved the paperwork. She gave me an overview of the bells and whistles for which there are many. Kristen gets 5 stars!!!!! With that said the paperwork and the sales explanations of other optional coverages took longer than expected almost 2 hours. There was a money mistake which once found will be rectified. For that reason I gave the dealership only four, not five, stars. More

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Great salesperson I just wanted to leave a note thanking the salesperson for not giving up and helping get into a car we can afford and like. Without her perseverance w I just wanted to leave a note thanking the salesperson for not giving up and helping get into a car we can afford and like. Without her perseverance we would not of have been able to drive off the lo today with a car. More

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Very satisfied first time buyer Thanks to Kristen, I am now the owner of a "new to me" 2015 Impreza. Kristen was a pleasure to work with from start to finish. She was supportive, lis Thanks to Kristen, I am now the owner of a "new to me" 2015 Impreza. Kristen was a pleasure to work with from start to finish. She was supportive, listened to my questions and concerns, and provided me with feedback and support throughout the buying process. I felt she made a sincere effort to help me keep within my budget and took her time going over the paperwork and associated costs. She's also got a great sense of humor! I was very comfortable throughout the process thanks to her professionalism and knowledge. If you are looking for a dealership that respects you and your budget, I cannot recommend Brewster Subaru enough, and specifically Kristen. More

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Janine & Johnny I We had a great experience working with Kristen, she was really knowledgeable and very comfortable to work with my son and I. Thank you Kristen & Rich We had a great experience working with Kristen, she was really knowledgeable and very comfortable to work with my son and I. Thank you Kristen & Rich !! More

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The Absolute Best Subaru Dealership Ever The manager, Patrick, was incredibly helpful with our most recent purchase of a Subaru. He was extremely knowledgeable and made our buying experience The manager, Patrick, was incredibly helpful with our most recent purchase of a Subaru. He was extremely knowledgeable and made our buying experience simple and enjoyable. Our experience at Brewster Subaru was the best we've ever experienced at any car dealership. This is our second car we have purchased from Brewster Subaru and everyone is extremely nice and made us want to come back again. We have highly recommended Brewster Subaru to friends who have purchased their Subaru there and will continue to spread the word about such an outstanding dealership. More

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Easy and Pleasant I purchased my last car 10 years ago and must say I was not looking forward to the "hassle" again. However, both my husband and I were totally amazed I purchased my last car 10 years ago and must say I was not looking forward to the "hassle" again. However, both my husband and I were totally amazed how easy and pleasant our experience was at this dealership. After initially communicating online with Kristen we set up an appointment and, although it was an extremely busy Saturday, she was able to accommodate us with a test drive, pricing out the lease and a trade-in on my old car in less than an hour! We returned a few days later to pick up the new Forester and met with Rich who was extremely proficient and pleasant in explaining all the paperwork. No "hassle" whatsoever!! Would definitely recommend this dealership to friends and family interested in buying a Subaru. More

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Exactly What I Was Looking For! I had been researching used cars for several weeks. I came across a car that I thought would be perfect for me at what I felt was a very good price at I had been researching used cars for several weeks. I came across a car that I thought would be perfect for me at what I felt was a very good price at Brewster Subaru. They set up a test drive for me immediately. The sales rep Kristen came along and answered any questions I had. After the test drive I knew I wanted the car. Kristen was able to knock off a few hundred dollars as well as offer a few hundred dollars for my trade in which I was just planning on junking. She was very patient as we waited for what seemed like an eternity on the phone with my insurance and then again as we waited for my bank to finalize my loan and cut the check. The whole process was a very positive experience from beginning to end and I could not be any happier with my car! I highly recommend purchasing your next new or used car from Brewster Subaru! More

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A great experience . This is second experience at Brewster Subaru . Sales rep Kirsten Hetzer made the car shopping painless Would recommend family and friends too shop at This is second experience at Brewster Subaru . Sales rep Kirsten Hetzer made the car shopping painless Would recommend family and friends too shop at this dealership Subarus are great cars More

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