Kristen Hetzer | Page 20

Kristen Hetzer, was a pleasure to do business with. I did most of my communication with Kristen via email. Anytime that I had a question I would get a response back within fifteen minutes. Including after I most of my communication with Kristen via email. Anytime that I had a question I would get a response back within fifteen minutes. Including after I purchased the vehicle. I had zero issues, everything that was promised was delivered. Absolutely no drama!!! More

Helpful 0

Report | Print

Kristen and the rest of the Brewster Subaru team were very friendly and helpful. They took care of almost everything and accommodated a quick process. very friendly and helpful. They took care of almost everything and accommodated a quick process. More

Helpful 0

Report | Print

Great service and communication Thank you Kristen for taking care of business remotely for a easy transaction. Also, I would like to thank Marci for her help in reviewing possible co Thank you Kristen for taking care of business remotely for a easy transaction. Also, I would like to thank Marci for her help in reviewing possible concerns. This was a truly great experience and am happy to have worked with such a professional team. Highly recommended. More

Helpful 0

Report | Print

First time I've enjoyed buying a car! This is my third Subaru, but my first experience with Brewster Subaru. Everything went smoothly regarding the purchase and the salespeople (Kristen an This is my third Subaru, but my first experience with Brewster Subaru. Everything went smoothly regarding the purchase and the salespeople (Kristen and Rich) were extremely helpful. More

Helpful 0

Report | Print

Friendly folks who care This was my first time buying a car. The staff at Brewster Subaru held my hand throughout the whole process. I felt comfortable and confident the whol This was my first time buying a car. The staff at Brewster Subaru held my hand throughout the whole process. I felt comfortable and confident the whole time. Thanks Brewster! More

Helpful 0

Report | Print

Volvo V90 Purchase Had a very expedited experience with Brewster Subaru. Very understanding and clear about the entire process to my very specific situation that streaml Had a very expedited experience with Brewster Subaru. Very understanding and clear about the entire process to my very specific situation that streamlined everything to my needs perfectly! Thank you! More

Helpful 0

Report | Print

Hadn’t had a new car in 10 years and was very confused about the new buttons and all. Had trouble at first working cruise control and Kristen was totally helpful. She even answered my questions after hour about the new buttons and all. Had trouble at first working cruise control and Kristen was totally helpful. She even answered my questions after hours via email. And Rich was a total delight to work with. Thank you More

Helpful 0

Report | Print

Great Experience ! Just got a new 2020 Subaru Impreza 4 door sedan lease for my son last week. I made the whole deal over the phone and when we arrived at the dealership Just got a new 2020 Subaru Impreza 4 door sedan lease for my son last week. I made the whole deal over the phone and when we arrived at the dealership ,things went as smooth as silk ! This was probably the New car Buy/Lease experience I have ever had ! Everyone involved is extremely polite , well mannered and professional ! Kristen Hetzer was our salesperson . She is excellent ! I also dealt with Cam Romao and Roy Schiller and they were fantastic as well ! I highly recommend this dealership ! More

Helpful 0

Report | Print

Absolutely caring, precise and wonderfullA great Absolutely caring, precise and wonderfull A great experience! They took the time to Talk me through the purchase both over the phone and at the deal Absolutely caring, precise and wonderfull A great experience! They took the time to Talk me through the purchase both over the phone and at the dealership. I got a great deal and car with their help. More

Helpful 0

Report | Print

Great dealer experience especially during the COVID times I had a very easy and pleasurable experience buying my first new car from Brewster Subaru. During the pandemic they were good about safety precautions I had a very easy and pleasurable experience buying my first new car from Brewster Subaru. During the pandemic they were good about safety precautions and setting up appointments. Everyone was friendly and welcoming, but direct and quick. I walked in and chose my color of car and boom all was done. Days later I picked it up right outside and was on my way. Unfortunately I’ve had some regular reliability and safety issues with my Impreza so it has been back to Brewster Subaru on multiple occasions since my purchase this spring. However their service dept was just as friendly and good to me as the sales dept had been. While I can’t speak worlds about my Subaru experience I would gladly recommend this dealership if you are looking for a solid group of people to work with you. More

Helpful 0

Report | Print