Kristen Hetzer | Page 27

My my ascent Kristen at Subaru Brewster worked very hard to get my car from another dealership. We waited two weeks but it was worth the wait. Friendly and safe st Kristen at Subaru Brewster worked very hard to get my car from another dealership. We waited two weeks but it was worth the wait. Friendly and safe staff. Would definitely go back to service my car More

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Great experience. Both Kristen Hetzer and Rich Johnson were knowledgeable, attentive and friendly. Felt confident I was getting a fair and good deal. Never felt pressured in any way. True professionals were knowledgeable, attentive and friendly. Felt confident I was getting a fair and good deal. Never felt pressured in any way. True professionals. More

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Nice experience with buying a new car. I only wish that the warranty was included in the initial monthly price given. Management was really clear about all options and fees when I picked up the car. the warranty was included in the initial monthly price given. Management was really clear about all options and fees when I picked up the car. More

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Best deal on a Subaru Crosstrek in the Hudson Valley My husband and I had been looking for a newer used Subaru for a while and found one at Brewster Subaru that we decided to check out. So glad we did! W My husband and I had been looking for a newer used Subaru for a while and found one at Brewster Subaru that we decided to check out. So glad we did! We figured the car buying experience would be somewhat stressful during the pandemic but Kristen and Rich made us feel very comfortable throughout the entire process. We got a great deal on exactly what we were looking for and with much lower mileage than anything else around. We never once felt pressured to purchase anything we didn't need. It was a pleasure doing business with Brewster Subaru. More

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Very Happy with Brewster Subaru Excellent Communication, quick response, not pushy, explained everything nicely. Love my new Black Forester Sport....Thank you to Cam, Kristen and Ri Excellent Communication, quick response, not pushy, explained everything nicely. Love my new Black Forester Sport....Thank you to Cam, Kristen and Rich... See you again in a few years... More

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Superb, No nonsense, Seamless Du to the current circumstances of COVID19, a lot of the transaction occurred via email. It was very smooth and Kristen was very responsive via email Du to the current circumstances of COVID19, a lot of the transaction occurred via email. It was very smooth and Kristen was very responsive via email. Went in for a test drive which was smooth and easy with minimal contact with staff or other patrons. And a great deal on top of everything else!! Will definitely be back. Looking forward to my Ascent. More

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Excellent! Nelson and Kristin were very welcoming and accommodating, answered all questions. We felt that we got a great deal without being pressured into anyth Nelson and Kristin were very welcoming and accommodating, answered all questions. We felt that we got a great deal without being pressured into anything, which is very important to me. This is my first Subaru, I have a feeling it won’t be my last! I will tell everyone I know to go there if they are looking to purchase or lease. More

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Excellent service. Nelson (sales manager) and Kristen (sales associate) provided excellent service. The purchase of a spotless 2019 Impreza was seamless and effortless o Nelson (sales manager) and Kristen (sales associate) provided excellent service. The purchase of a spotless 2019 Impreza was seamless and effortless on my part. They worked with me to provide the best possible price and highest quality vehicle. I recommend this team at Brewster Subaru without any reservation. More

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I was in the market for an STI and came across Brewster Subaru. I’ve never seen a dealer operate this way. I wasn’t just another sale. Super professional and respectful! They didn’t try to force anything o Subaru. I’ve never seen a dealer operate this way. I wasn’t just another sale. Super professional and respectful! They didn’t try to force anything on me to purchase. It was a nice relaxed atmosphere with lots of jokes and conversations. Friendships were made. Not a single person was rude and everyone was very helpful. I even got a great deal on my trade in. This place really cares about their customers and even went above and beyond for me before I stepped foot in the dealer by providing me as much information as I can including pictures sent to me to see the car as I was actually there. I am definitely going back and I would be the first one to refer anyone who is interested in a Subaru to shop at Brewster Subaru! More

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Had a very bad experience at a different Subaru dealership down the road and came into Brewster Subaru 5 minutes before business closing. I was treated well here. The other dealership almost comple dealership down the road and came into Brewster Subaru 5 minutes before business closing. I was treated well here. The other dealership almost completely turned me off to Subaru entirely but my experience at Brewster Subaru turned that around. My salesperson Kristen was low pressure and didn’t try to push extras I didn’t need or want. She explained all the features on the car and let me know I could call if I had questions. The sales process was easy, low stress, and I was never made to wait more than 5 minutes for service. A smaller dealership but really gets it right with customer service. I love my forester! More

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