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Kristin Buffington
Kristin Buffington | Page 8
Service BDC Director
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
96 Reviews
96 Reviews
Write a ReviewDealership Experience
9 yrs, 10 mos
Industry Experience
9 yrs, 10 mos
96 Reviews of Kristin Buffington
May 11, 2019
Great service once again Love this team. They always make sure I get IN and OUT of there in a hurry but they still provide top notch service. They also called me to remind me Love this team. They always make sure I get IN and OUT of there in a hurry but they still provide top notch service. They also called me to remind me of my upcoming appointment 2 days before. Excellent service indeed More
by CHARLESRAMSEUR
Verified CustomerOther Employees Tagged: Mike Hatcher , Steve Eason
Helpful 
April 02, 2019
Great service I was greeted by a very professional and courteous service staff from the time I was on the phone making the appointment to the time they finish the w I was greeted by a very professional and courteous service staff from the time I was on the phone making the appointment to the time they finish the work. More
by KHOSTE12
Other Employees Tagged: David Blood
March 14, 2019
Helpful & Attentive Sean has handeled my service appointments for the last year. He is always upbeat, helpful and attentive to my schedule. He also remembers my car is us Sean has handeled my service appointments for the last year. He is always upbeat, helpful and attentive to my schedule. He also remembers my car is usually loaded down with car seats and I try to avoid taking them out at all cost. It’s the little things like this that set your service department apart from all the rest. More
by MSKROVE
Other Employees Tagged: Sean Garrett
February 23, 2019
Friendly Staff Made Appointment, They jumped on it, said it would be ready in 1 hour and it was. Also, there was a very nice waiting room with snacks and drinks. Made Appointment, They jumped on it, said it would be ready in 1 hour and it was. Also, there was a very nice waiting room with snacks and drinks. More
by BCHARDEN
Other Employees Tagged: Ron Gay , Chris Stout
February 22, 2019
Unsatisfactory I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it wa I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it was not More
by rdbbell
Other Employees Tagged: Chris Stout
February 13, 2019
Average I went to do the oil change, during the visit in requested to check the left mirror because is not working properly, The staff member told me that the I went to do the oil change, during the visit in requested to check the left mirror because is not working properly, The staff member told me that they have to replace the mirror and someone going to get in touch with me when they received the part but 2 months later I am still waiting for someone to call me. Not good... not good... More
by BEATRIZ.GONZALEZ4788
January 29, 2019
Battery replaced...fast and efficient Had questions on type of battery for replacement in my 2015 Buick Verano.... Could I get the new Gel type AG battery? Nope...but got an excellent 4 Had questions on type of battery for replacement in my 2015 Buick Verano.... Could I get the new Gel type AG battery? Nope...but got an excellent 4 year Delco replacement as recommended. Good reason to have a competent Dealer. More
by DVERELL
Other Employees Tagged: James Stecker
January 02, 2019
Warranty fixes and cosmetic repairs Great job and much improved from my last visit which is great to see. I love the GMC Jim Ellis at Buford Mall of Georgia. Again, thank you! Great job and much improved from my last visit which is great to see. I love the GMC Jim Ellis at Buford Mall of Georgia. Again, thank you! More
by DEREKMHUDSON
Other Employees Tagged: David Gonzalez
November 22, 2018
Best service department ever This is the best dealership service department I have ever used. Easy to deal with, easy to schedule appointments and they actually treat you like the This is the best dealership service department I have ever used. Easy to deal with, easy to schedule appointments and they actually treat you like they care. They get the job done quickly. I have never had a problem and they work on all GM cars. More
by BOBMO662
Other Employees Tagged: Kaleb Dance
November 12, 2018
Top notch! Got me in right away & had a great kids area to entertain my 3 year old while I waited. This was my 1st service with my new car and by far the quickes Got me in right away & had a great kids area to entertain my 3 year old while I waited. This was my 1st service with my new car and by far the quickest and easiest experience I've ever had. More
by Kr17
Other Employees Tagged: Sami Karaki, Ron Gay, James Stecker , Sean Garrett, David Gonzalez, Blake Kenya, Isaac Pineda, Chris Stout
