Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Kyle Pullen
176 Reviews
I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.
Read moreDealership Experience
2 yrs, 10 mos
Industry Experience
8 yrs
Languages Spoken
English
176 Reviews
Write a Review
176 Reviews of Kyle Pullen
June 03, 2025
Wanted to thank everyone for their help. I bought this car out of state and the navigation system was not working properly. They worked with the dealer I bought the car from. Everything was I bought this car out of state and the navigation system was not working properly. They worked with the dealer I bought the car from. Everything was taken care of quickly and without a hitch. More
by bartenderbbbbb
Other Employees Tagged: Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray
May 20, 2025
Secor Subaru in New London, CT is extraordinary. My 2024 Crosstrek had a flat on my trip to New London, and Subaru Roadside Assistance towed my car in to Secor Subaru. Service Mgr Shawn brought a re My 2024 Crosstrek had a flat on my trip to New London, and Subaru Roadside Assistance towed my car in to Secor Subaru. Service Mgr Shawn brought a replacement tire in from a distributor 50 miles away and Service Exec Kyle got me back on the road in hours. They even took care of my annual service inspection while I was waiting. They set an outstanding standard for service. Thank you, Shawn and Kyle. More
by bwolder
Other Employees Tagged: Shawn Murray
April 15, 2025
Service to our Outback was fine and vehicle was ready earlier than their original estimate. We had received a $50 gift card a week or so before the maintenance. We forgot to use it and discovered it earlier than their original estimate. We had received a $50 gift card a week or so before the maintenance. We forgot to use it and discovered it at home the next day (a Friday). The following Monday I went to the dealer and asked for the gift card to be applied to our bill and give us credit on the credit card we used for payment. They declined saying it had to be used at the time of service. VERY DISAPPOINTED!! The gift card expires this June. I don’t foresee us bringing our Outback in for service for six months or more. I guess we should just throw the gift card away. Thanks a lot. Glenn Carlson 860-460-5786 More
by GCARL8009
Verified CustomerApril 09, 2025
From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! staff...my experience at Secor Subaru has been an excellent experience! More
by cad114
Other Employees Tagged: Dan Mirles, Paul Holden, Mike Eggert, Shawn Murray, Anastacia Rebell, Rebecca Nutt
March 28, 2025
Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car through a car wash, and did a multi point inspection for free. Completely unexpected but very appreciated. I will be returning in the future for maintenance. More
by Christianjgray99
Other Employees Tagged: Joycelyn Mata, Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray
March 24, 2025
Everything went well and completed on time, which was important as I was waiting for my car. important as I was waiting for my car. More
by GUYRSCRIBNER
Other Employees Tagged: Anastacia Rebell
March 17, 2025
Excelent dealership for maintaining your car. The service dept works well with their customers, they answered questions, review maintenance results and provide options. The service dept works well with their customers, they answered questions, review maintenance results and provide options. More
by MARIA.MOULTHROP
Other Employees Tagged: Mike Eggert, Don Culley, Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray
January 17, 2025
The service staff was incredibly friendly and professional. They completed the work as described, on time, and they kept me updated throughout the process. professional. They completed the work as described, on time, and they kept me updated throughout the process. More
by TRACY.DICKSON
Other Employees Tagged: Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray
December 19, 2024
Not sure what to say. .. Cost of repairs turned out to be more than I was willing to pay, so I visited the Sales Department and purchased a 2021 Crosstrek. Might have been .. Cost of repairs turned out to be more than I was willing to pay, so I visited the Sales Department and purchased a 2021 Crosstrek. Might have been a weird solution, but works for me. More
by KANSANGRRL
Dealership Inventory (60 Vehicles)
