187 Reviews
Write a Review187 Reviews of Kyle Silcox
April 26, 2019
Many promises, no delivery I purchased a 2017 Camaro from this dealership and was promised a second key and that a knob on the dash would be repaired. After many calls and a pr I purchased a 2017 Camaro from this dealership and was promised a second key and that a knob on the dash would be repaired. After many calls and a professional quality "run around", I have received neither. This is inexcusable. I cannot recommend this dealership. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese , Jamie Byrd, Brandy Kennedy, Paul Scaglione, Jimmy Whaley, Marc Youngsma
April 14, 2019
Great service They’re prompt and courteous and good a good job maintaining the jcw. Lalalalakal lakalalk la la la la la la la la la la la la la la la They’re prompt and courteous and good a good job maintaining the jcw. Lalalalakal lakalalk la la la la la la la la la la la la la la la More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese , Jamie Byrd, Paul Scaglione, Jimmy Whaley, Marc Youngsma
March 05, 2019
Exhaust repair Should have gotten it wright the first time. Was fixed and is a joy to drive. Stefan and Kyle are a wealth of knowledge and great to work with. Should have gotten it wright the first time. Was fixed and is a joy to drive. Stefan and Kyle are a wealth of knowledge and great to work with. More
January 29, 2019
Jamie was organized and fantastic as always. Jamie always gets my car done as fast as she can, great service and fixed right the first time. Keep it up! Can't wait for my next excellent experienc Jamie always gets my car done as fast as she can, great service and fixed right the first time. Keep it up! Can't wait for my next excellent experience. More
Other Employees Tagged: Brian Pelletier, Nick Hawk, Jamie Annese
January 07, 2019
Eliminated the vibration in drivetrain! Kyle, Cesar, and Brian worked with BMW engineers for months till they changed the back axles and now a smoorh ride. Hopefully this will aid others in Kyle, Cesar, and Brian worked with BMW engineers for months till they changed the back axles and now a smoorh ride. Hopefully this will aid others in a quicker fix to this problem. Thx for the tenacity to follow through to a successful resolution! Joey More
Other Employees Tagged: Brian Pelletier, Cesar Tereso, Gary Mack
January 01, 2019
They did a fantastic job I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car More
Other Employees Tagged: Nick Hawk, Jamie Annese, Bob Murray, David Soto , Phil Bennis, Erin Chaparro, Jack Dennis, Brandy Kennedy, Steven Venden
December 14, 2018
The Best Super friendly helpful advisors. I have had many More nos and Fermans is by far the best and nicest dealership and service department staff I have Super friendly helpful advisors. I have had many More nos and Fermans is by far the best and nicest dealership and service department staff I have the pleasure to do business with. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese , Jamie Byrd, Rodney Kemp, Paul Scaglione, Jimmy Whaley, Marc Youngsma
December 03, 2018
Good service, but slow and expensive They do a good job, but they had me waiting for 3 hours, and then they gave me a loaner to be able to work that day. The loaner was a nice touch, but They do a good job, but they had me waiting for 3 hours, and then they gave me a loaner to be able to work that day. The loaner was a nice touch, but I saw many people coming and getting done with their cars and my car was never done (I did have an appointment). Also, I called before to ask for the price of a service without giving my name and I got an estimate, but when I got there they told me it was twice that much. Not sure I want to go back, I might go to a different place next time, don't like to be taken advantage of. The final result of the service was good, though. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese , Jamie Byrd, Rodney Kemp, Paul Scaglione, Jimmy Whaley, Marc Youngsma, Don't remember
November 30, 2018
Your BMW is acting up before the holiday trip of 1,122 miles Hello Jamie, Our BMW is misfiring under acceleration. Is there any way to have it checked tomorrow? What every person wants is the YES answe Hello Jamie, Our BMW is misfiring under acceleration. Is there any way to have it checked tomorrow? What every person wants is the YES answer and I got it! BMW checked, repaired, and oh, by the way we found a nail in one of your tires. Whoops! Good thing that Beamer acted up or on the trip.........FLAT and stuck on the road. Good thing a safety inspection is done at every visit! THANK YOU BMW SERVICE TEAM! Oh, the trip for Thanksgiving was not ruined! More
Other Employees Tagged: Brian Pelletier, Nick Hawk, Jamie Annese, Karl Alvarez , Paul Scaglione
November 29, 2018
Airbag Replacement I was very happy with the result. It was done within the same day given that I was told it would take longer, and my car looked cleaner when I got it I was very happy with the result. It was done within the same day given that I was told it would take longer, and my car looked cleaner when I got it back. More
Other Employees Tagged: Jamie Annese, Mary Keller, Dan Macdonald , Matt Cerro, Mark Davis, Rodney Kemp, Steven Venden, Jimmy Whaley