Lance Willhite
Lance Willhite at Subaru of Gwinnett

Lance Willhite | Page 12

New Car Director

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.8
619 Reviews

Lance has been with Subaru of Gwinnett since 2010. He was honored with the Salesman of the Year for Subaru of Gwinnett in 2012 and 2013. Also in 2012 and 2013, Lance was recognized by Subaru of America with the prestigious Subaru Summit Peak Performer. Lance continues to show is passion for Subaru by driving a 2019 Subaru Outback. When Lance is not working, he loves anything to do with the outdoors and hanging out with his family. He has been married for 12 years and has a 6 year old daughter, Emily, and a 9 year old son, Ethan. Lance's son was diagnosed with autism at the age of 2, so he and his wife are strong autism advocates.

4.8

619 Reviews

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Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

Employee Video

619 Reviews of Lance Willhite

August 05, 2023

Dealership Rating
Employee Rating

Professional courteous staff. Spent the necessary time to inform you about Subaru products and services. More

by GINGER80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susan Brown , Andre "DRE" Armenakian

Sep 28, 2023

Subaru of Gwinnett responded

Ginger80, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

August 01, 2023

Dealership Rating
Employee Rating

My purchase experience was easy and smooth. No dealer markup or hidden fee. I'll purchase next vehicle from them again! More

by MAMIUSA88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Susan Brown , Tiffani Ho

Sep 28, 2023

Subaru of Gwinnett responded

Mamiusa88, your satisfaction is our top priority. We're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 28, 2023

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Employee Rating

Matthew is one of the best, hands down. He took 110% care of me. He listened. He acted on my requests. He didn't try to sway me in another direction. I will recommend Matthew and Subaru of More

by SUSAN.DAENEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles, Tim WIllis

Jul 29, 2023

Subaru of Gwinnett responded

Thank you for you recommendation!! We like making buying a Subaru fun. Thank you for your business an we look forward to seeing you for your first service until then- drive safe an enjoy the adventure in your Subaru.

July 20, 2023

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Employee Rating

Everyone was very easy to work with and made the purchasing process go very smoothly. More

by AHARLIN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre "DRE" Armenakian

Jul 20, 2023

Subaru of Gwinnett responded

This is always great to hear, thank you for your business and your 5 star review, see you soon in service for your first service.

July 18, 2023

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Employee Rating

Great dealership, always feel welcomed with excellent customer service! I will continue to send friends and family for sales and service. More

by T'sSubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Subaru of Gwinnett responded

Thank you Thank you Thank you!! Subaru of Gwinnett appreciates you choosing us to do business with, and thank you again for referring us to your family and friends, that is our goal, happy customers. Follow us on Facebook to see all the great things we do in the community too!

July 15, 2023

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Absolutely amazing experience throughout the whole process from walking in the door to driving away in my new car! More

by ZAYVIANCURRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Hynson, Ana Morales

Sep 28, 2023

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 13, 2023

Dealership Rating
Employee Rating

Subaru Gwinnett was an excellent experience. Having worked around car dealerships in the past, this was a pleasant surprise to see how easy it can be. Matthew and Lance were great through the wh More

by CADEESTANFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

Sep 28, 2023

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 02, 2023

Dealership Rating
Employee Rating

Great customer service. Friendly professional staff. Answered all my questions. Overall a great experience for me. More

by TXJEF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre "DRE" Armenakian

Sep 28, 2023

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

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Employee Rating

Started out fine but they checked the battery and said it was fine, when they found out I had a code for the battery law suit, then they told me my battery failed and my pro-rated cost would be $44.95 to rep More

by InfrontOutback
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman , Jill Thurston, the male receptionist is very pleasant - I think his name is Nick.

Sep 28, 2023

Subaru of Gwinnett responded

Hello and thank you for your feedback about your most recent service experience. It looks like there is more to discuss and if you would be willing, we would like to try and turn your experience around. My name is Michael Gallardo, I am the new service manager here at Subaru of Gwinnett, please email mgallardo@subaruofgwinnett.com or call at 678-584-7260. It is our goal to provide excellent customer service and earn your recommendations to your family and friends, please give us the opportunity to make this better.

June 24, 2023

Dealership Rating
Employee Rating

Definitely the BEST car buying experience I have ever had!! Very attentive, kind, and honest. I have been raving to anyone who asks about my car about the awesome team at Gwinnet Subaru. More

by PHALL
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kody Traylor

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