Landon Swarthout | Page 6

I purchased a 2018 F-150 in June from Corwin. I drove over 4 hours to purchase this vehicle. Landon the salesman knew very little about the vehicle and must not have looked at it prior to our sch I drove over 4 hours to purchase this vehicle. Landon the salesman knew very little about the vehicle and must not have looked at it prior to our scheduled appointment. He had little ability for small talk and all answers to questions were one word or very short and was okay with not having an answer not, "ill find out for you". Very young and inexperienced salesman. The truck was filled with dog hair and smelled of cigarettes. Fog Lights were cracked and filled with water. Even after I asked for a detail before purchase it was still extremely dirty, dog hair everywhere. Cigarette Smell was taken care of. After purchase I noticed the advertised skid plate was missing. His response was " ya that happens sometimes " Unacceptable response After agreeing to purchase the vehicle two $500 additions were added on to the sticker price. 1 - a blinking tail light, that does not work and no documentation to prove that it was actually installed. 2- an anti theft tracking device that I did not want. Very deceiving should have been added to the sticker price. Upon attempting to put a spray in bed liner a few weeks later and removing the plastic bed liner it turns out the bed was covered in concrete and a gigantic dent below the rear window was discovered. It was not disclosed at sale and cost $600 to fix. The leveling kit compressor was hanging on by one bolt and does not work. I sent an email to Landon regarding the taillight and the condition of the bed. I waited 3 days for a response. Nothing. I called and he was not there that day and was transferred to a "manager" Curtis Hensley. After explaining the situation he response was " well you bought a used truck" No apology, no ownership, he didn't seem to care at all. He agreed to look at the pictures of the bed and get back to me. That was August 2nd, 5 weeks ago. since then I have called asked 2 secretaries to have him call me. Spoke with Landon who also did not seem to care and could not provide documentation about the $500 blinking tail lights, because that was the "service department" I asked Landon to have Curtis call me 2 weeks ago and still no response. Absolutely Unacceptable customer service. Very unprofessional, very deceiving, and extremely poor customer service. Do not buy a used car from Corwin Colorado Springs. Please have a competent manager contact me. More

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Landon awesome young buck, straight shooter, the best I have ever been treated at a car company. Don't forget Tamara, superior also. Extremely happy with conducted business. People at Corwin cared, that's have ever been treated at a car company. Don't forget Tamara, superior also. Extremely happy with conducted business. People at Corwin cared, that's old school, I am old school. A handshake and my word. Done deal. I will be back. America should follow your example. Everyone I encountered was more than helpful. Take care of Tamara and Landon. Invest in them. Give them a raise. Very very pleased. Phillip More

by PHILLYFRESH Verified Customer Verified Customer

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Landon is awesome. He is a very good communicator. He let me know the status every time he found out about the progress of our 4-Runner. Landon is an awesome guy and yo He is a very good communicator. He let me know the status every time he found out about the progress of our 4-Runner. Landon is an awesome guy and you are very lucky to have him as a teammate. He is very knowledgeable about the process and has a great understanding of what it is you are looking for. Preston found exactly what we wanted and let Landon take it from there. I am very impressed with him. He will be an asset for your dealership!!!! Thank you very much Landon. Tom More

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Great experience! !! TC AND LANDON!!! Will come back again! This is why we stay with Toyota !! TC AND LANDON!!! Will come back again! This is why we stay with Toyota More

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Very positive experience! Love my new vehicle! It’s awesome!!! Very easy process with minimal stress :) Love my new vehicle! It’s awesome!!! Very easy process with minimal stress :) More

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Landon was fantastic in keeping me updated through the entire process. His product knowledge made me comfortable moving forward with the purchase. He also set the proper expectations throughout the way, a entire process. His product knowledge made me comfortable moving forward with the purchase. He also set the proper expectations throughout the way, and my vehicle arrived within the allotted time frame. Would definitely recommend him to anybody looking to purchase a vehicle, he deserves a raise, really. Super happy with the experience! More

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Don’t know Preston. Landon was the salesman. Very young and did a fine job. Good listener and not pushy!! Landon was the salesman. Very young and did a fine job. Good listener and not pushy!! More

by SKANO1 Verified Customer Verified Customer

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Landon was friendly and professional! I test drove one car and let Landon know what my concerns were. We went back to his desk to view other cars. I test drove a car that Landon sugges I test drove one car and let Landon know what my concerns were. We went back to his desk to view other cars. I test drove a car that Landon suggested might suit my needs better. It was a great fit and I drove my New-to-Me car off the lot. I thought car buying would be an intimidating, stressful experience. Thanks to Corwin Toyota it turned out to be pleasant. More

by MARLENE.R.LAW Verified Customer Verified Customer

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Great service! ! The salespeople aren’t pushy, and very helpful. I absolutely recommend buying from Corwin Toyota. ! The salespeople aren’t pushy, and very helpful. I absolutely recommend buying from Corwin Toyota. More

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Dealer is STINGY with negotiating, but have the best prices in town by far. I recommend. prices in town by far. I recommend. More

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