"Feel like I could've been treated a little better... It..."
- Sean Araya
Feel like I could've been treated a little better... It is my first car purchase felt as though my car should've been cleaned inside/out especially leaving a $500 deposit to hold it (had the time to do so over the weekend). Also was handed the keys with only a quarter tank of gas 😒. Realize I'm not buying their most valuable vehicles and probably had to do a little extra work getting the loan for me but felt unimportant...
Update: Sent an apology email but didn't offer anything in compensation. Also two weeks later I find out they had the wrong address on all my paperwork, good thing I noticed it and called the lending bank and dealership to correct it.
"HELP!!I previously responded to your survey request,..."
I previously responded to your survey request, with Five Stars across the board.
HOWEVER, I do have one problem I have been unable to resolve.
All of your (TOYOTA's) emails are going to an old address, to an account I seldom use.
PLEASE CHANGE to: PMCMAHON.LLC@GMAIL.COM
I will not be responding to anything sent to the old address, so please resend any critical messages to this updated address.
"We found our desired Vehicle on Gates website and was..."
We found our desired Vehicle on Gates website and was able to handle the entire transaction over the phone. The pricing was fair for a vehicle that was extremely hard to find. The sales team communicated effectively and after traveling four hours from KY to IN I was thrilled with the deal and the people at Gates.
"Great product, super salesman, super service.I’m a..."
Great product, super salesman, super service.
I’m a repeat customer and always will be!
Please update my email address to pmcmahon.LLC@gmail.com
"I came from out of state to purchase a 2021 4Runner..."
I came from out of state to purchase a 2021 4Runner Venture. Trent was very helpful and transparent through phone/email before I made the 3-hour trip into the dealership. They had the vehicle ready for me when I arrived, and Trent and Landon helped make my first new car buying experience a good one! On a busy day, I was made a priority, both guys I worked with were very friendly, and everything went smoothly. No complaints, and I love my new 4Runner!
"Pleased to find a vehicle that met a majority of my..."
Pleased to find a vehicle that met a majority of my wishes and to complete the purchase expediently. Everyone I delt with was very friendly.
"I had a great experience trading in my colorado for brand..."
I had a great experience trading in my colorado for brand new tacoma.
Brandon my salesman, found the truck I wanted and was very knowledgeable.
Visited in the morning and picked it up that evening. Financing was easy Landon led me through the process.
Over all a good deal
"Great! I have only one thing to say. I hope you keep up..."
Great! I have only one thing to say. I hope you keep up such a great job. Doing things to the car with ecspertise. Kind personal care. Enjoy! Bringing my car to you to be serviced. Maybe only thing better would be to serve ham n cheese sandwich n a pepsi while i wait. Th-u for being there making my life much more pleasnt. Thanks!!!
"I was pleased with the service I received from Trent..."
I was pleased with the service I received from Trent Purchasing or leasing a new vehicle is stressful and I knew what I wanted and did not feel at all pressured I believe I got a fair deal and appreciated the fact that I did not have to go through a lot of hassle to get it!
"Robert stayed with me and seemed to understand where my..."
Robert stayed with me and seemed to understand where my mind was and listened to my desires and limitations. I shared that I am diabetic and needed to eat. He took my order and provided me with lunch and a new Camry.
Other Employees Tagged:
, Robert Strahan, my salesman, even bought my lunch!