Larry Riddle | Page 29
Business Manager
Lakeland Volkswagen
209 S Lake Parker Ave
Lakeland, FL 33801
Dealership Experience
9 yrs, 4 mos
Industry Experience
34 yrs, 6 mos
Languages Spoken
English
694 Reviews
Write a Review694 Reviews of Larry Riddle
August 15, 2022
Easy purchase, no pressure at all. I would definitely go back to purchase another vehicle. I would definitely go back to purchase another vehicle. More
Other Employees Tagged: Charles Draper , Anthony Crisel
August 14, 2022
Everyone is extremely helpful. Sales people are thorough, but not pushy. Have bought my last 3 vehicles here and will continue to do so. Sales people are thorough, but not pushy. Have bought my last 3 vehicles here and will continue to do so. More
Other Employees Tagged: Ashley Broyles, Hiram Mendez Mounier
August 10, 2022
Hunter was great. The entire experience was easy, quick and convenient. I was in and out within an hour. Thank you Hunter and Lakeland VW The entire experience was easy, quick and convenient. I was in and out within an hour. Thank you Hunter and Lakeland VW More
Other Employees Tagged: Hunter Jackson
August 10, 2022
My car had a braking issue that I pointed out on three different occasions... the first two it was dismissed as nothing, the third time a service technician found the issues, wish I knew his name because different occasions... the first two it was dismissed as nothing, the third time a service technician found the issues, wish I knew his name because he deserves recognition. He listend to my complaints numerous occasions and kept going back to the vehicle until he found it. It was a brake and rotor issue that was apart of a recall that nobody seemed to be aware of. In summary, I was told over the phone that I will have to pay to get it fixed eventhough i pointed this out before i drove the vehilce off the lot at purchase. I was put on hold and then when the person got back i was told my front and rear brakes and rotors were already replaced and they were adamant about it. I was told my car was at the shop 2 or 3 days (dont fully remember how long they said) which blew my mind because none of this ever happened. I called my wife to come get it, left work to go rectify it, arrived at the location and requested to speak with the manager who kept denying my repairs and he/she did not even have to decency to come speak to me. Sent the service coordinate to go have it fixed so I left work and drove there because I had nothing better to do, apparently. They only replaced the rear brakes and rotor which maybe why the vehicle still vibrating and making a humming sound when i brake and am just sick and tired of all the games so I haven't even brought it back. Super annoyed and I know it's a problem because I also own a tiguan which is not doing any of the things the taos is doing yet I keep hearing, "oh, it's a Volkswagen wagon issue, they all do that". Every other dealings I had was great which is why I went back when I needed a second vehicle but after the encounters I had after needing my first repair, not sure am interested in even keeping these vehicles because if this issues was this difficult and still unresolved I would hate to see how I would be treated when the vehicles get older and are out of warranty. More
Other Employees Tagged: Hunter Jackson, Jeff Perard
August 09, 2022
Thank you Ashley Broyles for making my car shopping and purchase a pleasure. You truly are a star and very professional. Your vast knowledge on cars is what sets you apart from average to excellence. purchase a pleasure. You truly are a star and very professional. Your vast knowledge on cars is what sets you apart from average to excellence. Regards, Don H More
Other Employees Tagged: Charles Draper , Ashley Broyles
August 06, 2022
I've bought multiple cars from this dealership. .. what else can I say? I'll be back again. .. what else can I say? I'll be back again. More
Other Employees Tagged: Charles Draper, Michelle Barnett , Hiram Mendez Mounier
July 31, 2022
Thank you, Mr. Hiram for providing such detailed info about the Taos I purchased. The safety info you provided made the difference for me. Thank you for your cou Hiram for providing such detailed info about the Taos I purchased. The safety info you provided made the difference for me. Thank you for your courtesy to me and my husband, Gabriel. I hadn’t planned on buying a Volkswagen! More
Other Employees Tagged: Charles Draper , Hiram Mendez Mounier, Trey, the finance person
July 28, 2022
It was quick and simple, very professional and great customer service throughout, especially our saleswomen Michelle Barrett. customer service throughout, especially our saleswomen Michelle Barrett. More
Other Employees Tagged: Charles Draper, Michelle Barnett
July 25, 2022
Good price in the car we bought an the sale man Hunter give us a good deal give us a good deal More
Other Employees Tagged: Charles Draper, Ron Fondaw , Hunter Jackson
July 20, 2022
We have purchased at least 10 cars from this dealership. We keep going back because they don't play "Dealer Games". We keep going back because they don't play "Dealer Games". More
Other Employees Tagged: Charles Draper, Jeff Arthur , Hunter Jackson

