Laura Varga

Service was for an oil change since I have the BMW package. Service advisor was Bill Duaime, on 1/31/26 at 8:00 am. I had chosen Laura Varga but got Bill instead. Very disappointed . He charged huge s package. Service advisor was Bill Duaime, on 1/31/26 at 8:00 am. I had chosen Laura Varga but got Bill instead. Very disappointed . He charged huge sums for services that he had miscommunicated & not indicated what they would cost. He removed many of these but a still got stuck with $121 “standard scope” charges. His response:” Rustam, I removed the charge for the vehicle check as discussed. The remaining charge is for the standard scope, which involves scanning the vehicle for codes. I went over these items and charges with you prior to starting the work. If you have any further questions, feel free to reach out!” I felt cheated and responded with “Always let your customers know the cost of these charges ahead of time. There was no estimate established.” Now, he claims I signed the pre-work order and the charges were there. This is the result of really poor communication and lazy service. If you’re the manager, please reach out to me. Thanks. More

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The service department is top notch and professional. They care about the customer and product. They care about the customer and product. More

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Laura is truly a professional… she really cares about her work and customers. Laura handled a difficult situation with grace and kept everything on track. Bravo! work and customers. Laura handled a difficult situation with grace and kept everything on track. Bravo! More

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Laura is always very welcoming and ready to please her clients. I look forward to dealing with Laura because she is excellent in what she does. Thank you Laura for such great service. Kathleen Cram clients. I look forward to dealing with Laura because she is excellent in what she does. Thank you Laura for such great service. Kathleen Cram More

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Laura was professional and fantastic during the car buying experience. I would highly recommend doing business with her. buying experience. I would highly recommend doing business with her. More

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Laura consistently provides solid customer service and support, always going above and beyond to be helpful. support, always going above and beyond to be helpful. More

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Laura Vargas This service rep was so great so satisfied Very helpful was very satisfied Very helpful was very satisfied More

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Flemington BMW has it all - great staff in all departments, from receptionists to technicians. I've had the pleasure of working with service advisor Laura V for a few years, and appreciate her kn departments, from receptionists to technicians. I've had the pleasure of working with service advisor Laura V for a few years, and appreciate her knowledge and helpfulness. I recently leased a car, working with David K in sales, and he was great to work with, making the whole process so easy. I wouldn't go anywhere else to buy a car or service one. They are helpful, efficient, and treat customers with respect. More

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Laura was great to work with - she was very organized and prompt in communications. She made the service seamless and answered all of my questions. prompt in communications. She made the service seamless and answered all of my questions. More

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I came to the dealership last week and wound up leasing a BMW X3 from Anatoliy Yanovskiy. I have leased or bought 3 BMW’s from him prior to leasing this one. He is an excellent salesman; never applying pre BMW X3 from Anatoliy Yanovskiy. I have leased or bought 3 BMW’s from him prior to leasing this one. He is an excellent salesman; never applying pressure or making a “hard sell “. I trust him; he knows his product and always offers his best deal. He also contacts me after my purchases or leases to find out how I like the cars and asks if I have any questions. I have always rely on him when I have questions with service matters or need advice. I will keep going to him. More

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