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Lauren Fusaro

Overview Reviews (307) Inventory (245)

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Lauren Fusaro

Lauren Fusaro | Page 13

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8

307 Reviews

Overview Reviews (307) Inventory (245)

4.8

307 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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307 Reviews of Lauren Fusaro

January 29, 2026

Dealership Rating

Employee Rating

Every one was on their toes on handling my car. was very happy with everything that was done. was very happy with everything that was done. More

by GEOCBII

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear our team was attentive and that you were very happy with the service provided. We truly appreciate your support.

January 28, 2026

Dealership Rating

Employee Rating

Thorough, attentive and detailed. Lauren was professional and went above and beyond. She should be considered for a raise and promotion. Lauren was professional and went above and beyond. She should be considered for a raise and promotion. More

by Jessica.rodriguez2010

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Jan 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad to hear Lauren was thorough, attentive, and went above and beyond. Your kind words and recommendation mean a lot, and we’ll be sure to share your feedback with her.

January 28, 2026

Dealership Rating

Employee Rating

Lauren is always super helpful and friendly, and she makes the process feel seamless. We always go right back to Lauren's desk when we bring our Prius in for a service. makes the process feel seamless. We always go right back to Lauren's desk when we bring our Prius in for a service. More

by cassie.ambutter

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Jan 29, 2026 -

DCH Wappingers Falls Toyota responded

Hi Cassie, thank you for the wonderful feedback! We’re thrilled to hear Lauren consistently provides helpful and friendly service and makes the process seamless. We truly appreciate your loyalty and are glad she continues to take such great care of you and your Prius.

January 28, 2026

Dealership Rating

Employee Rating

Good Better this time, the last time I came for service, one of my tire wheel was not properly installed one of my tire wheel was not properly installed More

by JCANOZIE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Jan 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback. We’re glad to hear your recent visit was better. We appreciate you bringing up your past concern, and your input helps us continue improving our service.

January 28, 2026

Dealership Rating

Employee Rating

Thanks for your help getting my new car showing me other cars and placing me into a now rav4 cars and placing me into a now rav4 More

by DCSTANG

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Avi Avitan, Dylan Abell, Joshua Johns, Andrew Bartko

Jan 28, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad we could help you explore your options and get you into your new RAV4. Enjoy the ride, and we truly appreciate your support.

January 27, 2026

Dealership Rating

Employee Rating

Was a slight wait but communication was good I wish that appointments were available closer than a month or more in advanced appointments were available closer than a month or more in advanced More

by RUBYREDGF421

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your patience and are glad to hear communication during your visit was good. We understand the concern about appointment availability and value your input as we work to improve scheduling options.

January 27, 2026

Dealership Rating

Employee Rating

Usually ok but the wait time was crazy. Lauren did advise me of such but They should Have let people Know previously by a phone call or text so we don't wait Lauren did advise me of such but They should Have let people Know previously by a phone call or text so we don't wait More

by KBEHRENS1003

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Jan 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your patience and understand how frustrating long wait times can be. We’re glad Lauren kept you informed during your visit, and we value your suggestion about advance notifications. Your input helps us improve communication moving forward.

January 26, 2026

Dealership Rating

Employee Rating

My experience with this dealership has always been excellent and professional. They are always able to keep me informed if I am waiting and they always get my vehicles done in a timely fashion when I excellent and professional. They are always able to keep me informed if I am waiting and they always get my vehicles done in a timely fashion when I leave it to be fixed. More

by Kloc6171

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Jan 26, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We’re happy to hear your experiences have consistently been excellent and professional. Keeping you informed and completing work in a timely manner are priorities for us, and we truly appreciate your continued trust.

January 26, 2026

Dealership Rating

Employee Rating

Calm and pleasant atmosphere. No hassle getting started. Work done efficiently and quickly. I'll be back! No hassle getting started. Work done efficiently and quickly. I'll be back! More

by VENABLEMAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Jan 26, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad you enjoyed the calm, pleasant atmosphere and that everything was handled efficiently and quickly. We look forward to seeing you again.

January 24, 2026

Dealership Rating

Employee Rating

Excellent service as always! No complaints. I have been going to DCH Toyota for the past 10 years. I will not take my vehicle anywhere else. No complaints. I have been going to DCH Toyota for the past 10 years. I will not take my vehicle anywhere else. More

by MSROCKYG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Jan 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty over the past 10 years! We’re thrilled to hear that you continue to have an excellent experience with us, and we truly appreciate your trust. We look forward to keeping your vehicle in top shape for many more years!

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