Layne Ciminel

Great service with timely and honest people who work there. Would recommend to anyone in the South Hills there. Would recommend to anyone in the South Hills More

by cjani Verified Customer Verified Customer

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Service was excellent and it always has been since original lease/purchase in 2012. Oscar and his staff do a great job. Samantha took several calls from me and followed up promptly. Oscar detailed original lease/purchase in 2012. Oscar and his staff do a great job. Samantha took several calls from me and followed up promptly. Oscar detailed everything with me before service and after completion. Your people practice a lost art........courtesy, great service, and follow up. More

by dcornelius Verified Customer Verified Customer

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Very professional and knowledgeable at Spitzer Acura. Layne Ciminel always treats me with respect and takes care of the knee of my vehicle in a timely fashion. I trust the technicians at Spitzer Acura to Layne Ciminel always treats me with respect and takes care of the knee of my vehicle in a timely fashion. I trust the technicians at Spitzer Acura to accurately diagnose and fix my car. More

by jsrobson501 Verified Customer Verified Customer

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This dealership has exceeded all expectations when it comes to buying a vehicle and having it serviced. Layne Ciminel and the Service Department have always provided excellent on time service over the li comes to buying a vehicle and having it serviced. Layne Ciminel and the Service Department have always provided excellent on time service over the life of my last 2 Acuras. I have worked with Spitzer Acura for over 15 years and have always used the Service Department for all my vehicles needs. On my recent service visit, Layne Ciminel consistently welcomes me by name, was attentive, informative and communicative and his professionalism and customer service skills are always above and beyond. He is a true asset to the Service Department. More

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Great service. Responsive and quick turnaround on my vehicle. Loaner had minimum fuel upon receiving which was concerning Responsive and quick turnaround on my vehicle. Loaner had minimum fuel upon receiving which was concerning More

by ANDRAG87 Verified Customer Verified Customer

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Lynn Osborn was tremendous to work with. Excellent communication, very customer service oriented. Will definitely continue to come to Spitzer. Excellent communication, very customer service oriented. Will definitely continue to come to Spitzer. More

by PJDERUBEIS Verified Customer Verified Customer

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Layne is always the best, period. He is a pro and sets good expectations. Thank you. He is a pro and sets good expectations. Thank you. More

by MHOYOON Verified Customer Verified Customer

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Layne always comes through in the service department. Work was completed in a timely manner! Work was completed in a timely manner! More

by toddexley76 Verified Customer Verified Customer

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I’ve had my Acura service done at Spitzer for years and now just bought a car there . I’ve always been happy with my service and with the friendliness and professionalism of the staff. now just bought a car there . I’ve always been happy with my service and with the friendliness and professionalism of the staff. More

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Our experiences at Spitzer Acura have always been excellent. When we bring our RDX in for service, Keith Knowlson consistently demonstrates professionalism and is very personable. We are moving out excellent. When we bring our RDX in for service, Keith Knowlson consistently demonstrates professionalism and is very personable. We are moving out of state. We will sincerely miss you, Keith. Thank you for your exceptional work! We highly recommend Keith Knowlson for a raise and a promotion. Thank you, Keith! We appreciate your knowledge and excellent customer service skills! We wish you good health, prosperity, and happiness! Warm regards to all, from your happy customers. Jim & Shahn Karamanos More

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