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LeAnna Kerr
LeAnna Kerr | Page 4
Concierge & Loaner Fleet Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
73 Reviews
73 Reviews
Write a ReviewDealership Experience
9 yrs, 1 mo
Industry Experience
9 yrs, 1 mo
Languages Spoken
English
73 Reviews of LeAnna Kerr
October 24, 2024
The customer service is lacking in professionalism and fails to demonstrate genuine care, often making customers feel like an inconvenience. fails to demonstrate genuine care, often making customers feel like an inconvenience. More
by tiffanyritchie24
Verified CustomerOther Employees Tagged: Bobby Miller, Ainsley Roark, Jose Teran, Daniel Wood, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
October 21, 2024
Customer service is responsive, le dealership is clean ,waiting area and bathroom.The job is great . ,waiting area and bathroom.The job is great . More
by NOELLANZAOUMOMBO
Other Employees Tagged: Bobby Miller, Ainsley Roark, Jose Teran, Daniel Wood, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
October 14, 2024
Albert Ramirez was not only very helpful but also knowledgeable, and nice. He was constantly sending up dates. knowledgeable, and nice. He was constantly sending up dates. More
by THELITTLESCHOOL2010
Other Employees Tagged: Albert Ramirez
October 04, 2024
Easy to get to bobby the best everything was nice and clean all professional to clean all professional to More
by YANTZROBERT
Other Employees Tagged: Bobby Miller, Ainsley Roark, Jose Teran, Daniel Wood, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
September 23, 2024
My car is still not fixed Big Star Cadillac has had my car longer than I have I want my car fixed. Not sure why they can’t figure out the problem . I am so disappointed!!! car longer than I have I want my car fixed. Not sure why they can’t figure out the problem . I am so disappointed!!! More
by EYAYA57
Other Employees Tagged: Albert Ramirez
September 19, 2024
The most excellent customer service just walking in the door with a dead battery. Put my mind at ease, ordered a ride to get me home, took care of Servive, quickly next day, providing an estimate, and adde door with a dead battery. Put my mind at ease, ordered a ride to get me home, took care of Servive, quickly next day, providing an estimate, and added oil change! I was treated like royalty! Thank you!! More
by Deb.leighton2
Other Employees Tagged: Isaiah Rodarte
September 14, 2024
Bobby is great, knowledgeable, kind and great about explaining all of the details. The appointment was set up quickly and easily. The service took the quoted amount of time after Bobby called explain explaining all of the details. The appointment was set up quickly and easily. The service took the quoted amount of time after Bobby called explaining the issues. Overall a good experience. More
by TLSIEBERT
Other Employees Tagged: Bobby Miller
August 16, 2024
Yall have always service My truck and I have always been 100% satisfied, and always ready when promised 100% satisfied, and always ready when promised More
by JUANR.GAONA
Other Employees Tagged: Bobby Miller, Lee Velazquez
August 10, 2024
Great service Communication and response was bar none! ! Jose is awesome and went above and beyond during the entire process ! Jose is awesome and went above and beyond during the entire process More
by ALEXCRNA
Other Employees Tagged: Bobby Miller, Ainsley Roark, Jose Teran, Daniel Wood, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
August 02, 2024
Really solid service dept my experience was great thank you for providing an excellent value and service. you for providing an excellent value and service. More
by meezo7
Other Employees Tagged: Mark Mauricio, Ainsley Roark, Lee Velazquez , Vennie
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