LeAnna Kerr
LeAnna Kerr at Big Star Cadillac

LeAnna Kerr | Page 5

Concierge & Loaner Fleet Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
73 Reviews
4.8

73 Reviews

Write a Review

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

73 Reviews of LeAnna Kerr

August 01, 2024

Dealership Rating
Employee Rating

Excellent professional service. Thank you for your service with a smile. Great attention to details and customer concerns. More

by fchawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 22, 2024

Dealership Rating
Employee Rating

I continue to receive outstanding service from Lee. He explains everything very well and follows up with me constantly providing speedy updates. More

by DONNEVAN.DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Velazquez

Jul 24, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 01, 2024

Dealership Rating
Employee Rating

Everything was grate service as well I will be back soon thank you guys for all the services 😀 More

by MTZ.TRANSPORTATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

April 22, 2024

Dealership Rating
Employee Rating

Shout out to Bobby in Service in Webster. he was awesome taking care of my SUV More

by sailing007
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 12, 2024

Dealership Rating
Employee Rating

Had some issues in the beginning after a failed software update, but Daniel and the Big Star team put in great effort to have it resolved and to gwt the part needed to make my car perfect again. I'm very pl More

by john.kirkpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Wood , zzKarah zzGonzales

Apr 15, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive outcome! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 23, 2024

Dealership Rating
Employee Rating

Big Star Cadillac is always my favorite place to bring my car for service or to buy a car. I took my car for service to replace some parts and it was done within the same day. I would like to thank Karah Gon More

by miltonwalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 09, 2024

Dealership Rating
Employee Rating

Very helpful and and good feed back on jo Joob Thanks again for your help More

by AFZANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller , zzJeff zzDial, zzKarah zzGonzales

Feb 09, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 05, 2024

Dealership Rating
Employee Rating

Ainsley is the best service advisor I ever had she’s always on point everyday More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 02, 2024

Dealership Rating
Employee Rating

Ansley is literally one of the best advisors out here. Makes sure my vehicle is done correctly and out on time. More

by rebejones303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Ainsley Roark, Jose Teran, Daniel Wood , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman

Feb 02, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 04, 2024

Dealership Rating
Employee Rating

Ainsley is truly an amazing advisor. Couldn’t be more grateful to lease with Big Star Cadillac. I’m always in and out!!! The coffee is also really good 😊 More

by rebejones303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Ainsley Roark, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman

Jan 05, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

...
5
...

Dealership Inventory (682 Vehicles)

new 2025 Cadillac CT4 car, priced at $42,465
2025 Cadillac CT4
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac CT5 car, priced at $57,190
2026 Cadillac CT5
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac CT4 car, priced at $47,160
2025 Cadillac CT4
new
Black Raven exterior
Automatic
All-wheel Drive
new 2026 Cadillac XT5 car, priced at $56,968
2026 Cadillac XT5
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
new 2026 Cadillac CT5 car, priced at $53,040
2026 Cadillac CT5
new
Coastal Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $55,344
2026 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive