LeAnna Kerr
LeAnna Kerr at Big Star Cadillac

LeAnna Kerr | Page 3

Concierge & Loaner Fleet Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
73 Reviews
4.8

73 Reviews

Write a Review

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

73 Reviews of LeAnna Kerr

December 18, 2024

Dealership Rating
Employee Rating

My first visit to the remodeled dealership & was very spacious & bright. Was good to see Ms Denise at front desk & greeted by her cordial hospitality. More

by BECKYMC3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 15, 2024

Dealership Rating
Employee Rating

If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a More

by Chelseyd1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 09, 2024

Dealership Rating
Employee Rating

Ainsley is great but I am disappointed in the dealership allowing this to go on as long as it has. Y’all have had my car for the better part of 2 years and I am not comfortable driving with my family in the More

by EE619V
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

November 25, 2024

Dealership Rating
Employee Rating

I think my experience so far is great and I appreciate all the help I’ve been given on taking care of my Cadillac More

by umaira.s.bhatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Daniel Wood

Nov 25, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 19, 2024

Dealership Rating
Employee Rating

Great service (: Albert was very nice and understanding. I would highly recommend big star Cadillac to anyone More

by samanthavilla8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 17, 2024

Dealership Rating
Employee Rating

Most amazing dealership in Houston. Every one is so helpful. They great you by name when I drive up. More

by BERNADETTE.SELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

Nov 18, 2024

BERNADETTE.SELLERS responded

You all are welcome and Amazing

November 11, 2024

Dealership Rating
Employee Rating

Ainsley Roark Is an extremely phenomenal service individual to work with. Always taking care of me with the utmost respect and prompt service! Love to always work with her! More

by LCPBOOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 08, 2024

Dealership Rating
Employee Rating

AINSLEY IS THE BEST . . AND SO IS BIG STAR . I WILL PURCHASE MY NEXT CADILLAC AT THIS DEALERSHIP More

by miss.sims100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Daniel Wood

Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 01, 2024

Dealership Rating
Employee Rating

BIG STAR CADILLAC always has excellent customer service and they pay a lot of attention to detail! More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 25, 2024

Dealership Rating
Employee Rating

Ansley is always great. She takes care of me every time. she goes above and beyond for your service. More

by charity.perry09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Oct 25, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

3
...

Dealership Inventory (590 Vehicles)

new 2026 Cadillac Escalade IQ car, priced at $131,220
2026 Cadillac Escalade IQ
new
Black Raven exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT4 car, priced at $50,935
2025 Cadillac CT4
new
Black Raven exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT4 car, priced at $46,240
2025 Cadillac CT4
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $55,119
2026 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $61,517
2026 Cadillac LYRIQ
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $56,743
2026 Cadillac XT5
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive