Leo Pena

Super easy and friendly. Been using this dealer since 2010. I moved 3 hours away and they are always helping me when I need a new car. Appreciate everyone Been using this dealer since 2010. I moved 3 hours away and they are always helping me when I need a new car. Appreciate everyone More

by ledward1245 Verified Customer Verified Customer

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I brought my GMC truck into the Service Department and Eric was my Service Advisor. Eric is excellent at communicating and following up with all my needs. My technician was Danny Alfonso who was superb an Eric was my Service Advisor. Eric is excellent at communicating and following up with all my needs. My technician was Danny Alfonso who was superb and is one of a kind. I also would like to commend Dan and Sam in the Express Department who are also excellent. My overall experience was great I will bring my vehicle back there again. More

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After visiting several dealerships i was impressed with the 1st contact, salesman Kamel Machado. He was very charismatic and friendly and made me feel right at home. After several visits and a no pressure the 1st contact, salesman Kamel Machado. He was very charismatic and friendly and made me feel right at home. After several visits and a no pressure approach, I decided to pull the trigger on the new 2026 Cadillac Vistiq. Also very happy w the service dept and their staff. Great dealership that I will be referring friends and family to. More

by jfromero Verified Customer Verified Customer

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The service department is awsome. They are courteous and very helpful. My service rep, Givanni was amazing. Kept me in the loop the whole time my car was in service. 2 thumbs up to They are courteous and very helpful. My service rep, Givanni was amazing. Kept me in the loop the whole time my car was in service. 2 thumbs up to these guys and the great job rhey do.. More

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I’ve been part of Vera for over 13 years and every interaction is like visiting with Family. The Truly live up to their Moniker The Vera Difference interaction is like visiting with Family. The Truly live up to their Moniker The Vera Difference More

by Gofil Verified Customer Verified Customer

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I have been a customer for over 10 years and the service is still A1 thank you Gio for your excellent service. Gustavo and Leo who oversees the service team ensures the customers are happy Thank you a is still A1 thank you Gio for your excellent service. Gustavo and Leo who oversees the service team ensures the customers are happy Thank you again !!!! More

by GENY0628 Verified Customer Verified Customer

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From the owner, service mgr, service supervisor, and couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my bus couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my business w out these guys- Rich, Gus, Leo and Anwar- thank you for your sincerity, common sense and emotional intelligence More

by Robertbambo Verified Customer Verified Customer

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Great experience any time I bring my vehicle in. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. More

by aenglert10 Verified Customer Verified Customer

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I Solid Team. Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick o Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick on his feet w a wealth of knowledge and experience also keeps the team organized. Anwar has been the easiest service representative to deal with, he’s patient far from sarcastic and genuine. More

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I Love my Escalade Sport but very disappointed in Vera My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the w My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the wheel. Pictures were obvious that this was done and I was advised to paint it After spending 100,000 plus i would never do this !!!!! Finally service agreed to replace the wheel The next oil change was scheduled and while I was driving to the appointment I get a phone call that my appointment was cancelled and they will not service my car I continue to get phone calls on selling me a new car but they will not service the car they sold me WHAT IS GOING ON WITH VERA ARE YOU GETTING TOOOO BIG ? Vera bad Oops very bad I believe when things happen own up take care of your customers and the cars you sell them CADILLAC TRIED TO RESOLVE KINDLY AND WAS IGNORED 3 TImes Then because they are independent of course they have the right to sell you a car and not service the car they sell you More

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